Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyra Royal

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience

Work History

DRIVER LICESCE EXAMINER I

DEPARTMENT OF TRANSPORTATION
11.2022 - Current
  • Ability to maintain sufficient and acceptable security clearances
  • Routinely disseminate policies, procedures and /or laws associated with obtaining a driving credential or state issued identification card, evaluate validity of documents presented by US and non-US citizens to determine if requested service can be made administered.
  • Employ acute observation skills while accompanying new drivers on behind the wheel road test, assessing their ability to safely operate a motor vehicle.
  • Followed all relevant traffic laws and safety regulations.
  • Compose clear and concise comments for every customer interaction, documenting the reason fro and/or outcome of visit.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

ADMINISTRATIVE ASSOCIATE II

DEPARTMENT OF PUBLIC SAFETY PROBATION AND PAROLE
12.2019 - 11.2022


  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Act upon directives and requests from staff to aid in orderly operation of the unit and the facility
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.


OFFICE PROCESSING ASSISTANT

CUMBERLAND COUNTY DETENTION CENTER
05.2018 - 11.2019


  • Responds to inquiries from the public as well as other government agencies
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Prepares and maintains records and computer databases
  • Monitored and reported on process performance to verify compliance with established standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Prioritized initiatives to increase success rates of strategic projects.

Education

Associate of Arts - General Education

FAYETTEVILLE TECHICAL COLLEGE
12-2026

FAYETTEVILLE TECHICAL COLLEGE
05.2017

ASSOCIATE OF APPLIED SCIENCE - Medical assistant

MILLER MOTTE COLLEGE
10.2008

Skills

  • Verbal and written communication
  • Complex Problem-solving
  • Motivation techniques
  • Classroom technology
  • Activity implementation
  • Student supervision
  • Teacher support and collaboration
  • Relationship building
  • Organization and prioritization
  • Maintaining safe environments
  • Friendly and outgoing

Timeline

DRIVER LICESCE EXAMINER I

DEPARTMENT OF TRANSPORTATION
11.2022 - Current

ADMINISTRATIVE ASSOCIATE II

DEPARTMENT OF PUBLIC SAFETY PROBATION AND PAROLE
12.2019 - 11.2022

OFFICE PROCESSING ASSISTANT

CUMBERLAND COUNTY DETENTION CENTER
05.2018 - 11.2019

Associate of Arts - General Education

FAYETTEVILLE TECHICAL COLLEGE

FAYETTEVILLE TECHICAL COLLEGE

ASSOCIATE OF APPLIED SCIENCE - Medical assistant

MILLER MOTTE COLLEGE
Kyra Royal