Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
DRIVER LICESCE EXAMINER I
DEPARTMENT OF TRANSPORTATION
11.2022 - Current
Ability to maintain sufficient and acceptable security clearances
Routinely disseminate policies, procedures and /or laws associated with obtaining a driving credential or state issued identification card, evaluate validity of documents presented by US and non-US citizens to determine if requested service can be made administered.
Employ acute observation skills while accompanying new drivers on behind the wheel road test, assessing their ability to safely operate a motor vehicle.
Followed all relevant traffic laws and safety regulations.
Compose clear and concise comments for every customer interaction, documenting the reason fro and/or outcome of visit.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
ADMINISTRATIVE ASSOCIATE II
DEPARTMENT OF PUBLIC SAFETY PROBATION AND PAROLE
12.2019 - 11.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Drafted professional memos, letters, and marketing copy to support business objectives and growth.
Act upon directives and requests from staff to aid in orderly operation of the unit and the facility
Managed filing system, entered data and completed other clerical tasks.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
OFFICE PROCESSING ASSISTANT
CUMBERLAND COUNTY DETENTION CENTER
05.2018 - 11.2019
Responds to inquiries from the public as well as other government agencies
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Prepares and maintains records and computer databases
Monitored and reported on process performance to verify compliance with established standards.
Identified and resolved process issues to drive optimal workflow and business growth.
Prioritized initiatives to increase success rates of strategic projects.
ITA-Enterprise Application System Administrator at Department of TransportationITA-Enterprise Application System Administrator at Department of Transportation