Kyoni Atkins

In this role, i handle dental insurance. I assist customers everyday with their dental plan. i help them locate dental providers in their area, go over basic claim information, such as what the dental office changed us, what we paid and what members responsibility is, and i also go over our member's benefit and eligibility information. i was also trained in Blue Shield of California insurance as well.

Aided customers regarding their lawn mowers and yard products. i assist customers with finding a location where they get service done, i help process payments, when they want to order parts, also provide troubleshooting/solutions best way I can resolve their issue.

Implemented my problem solving skills and assisted customers with their light bills, such as, helping customers make payments, update information (if needed), and start new services with duke energy. i also provided solutions/ troubleshooting to the customers if they came to a problem.