Experienced Certified Pharmacy Technician with 8 years. A leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Brings strong problem-solving skills with a proactive approach in mind. Committed to making meaningful contributions to the team and organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Cape Fear Valley Inpatient Pharmacy
11.2019 - Current
Obtained Pyxis Specialist position in July 2022, the fastest employee to promote to specialist in the past 10 years
Providing, updating, removing Pyxis access for staff members to prevent diversion
Creating and maintaining reports to better optimize each device, by daily, weekly, and monthly reports
In charge of handling Pyxis machine replacements, started in January of 2023 and went into October of 2024
Creating troubleshooting guides for staff members to utilize for how to handel Pyxis issues
Creating new solutions to Pyxis issues that arise from recalls, manufacture changes, and hospital specific issues
Maintain medication inventory within the Pyxis stations to best accommodate our patients and changes of medications recommendations per providers
In charge of monthly Pyxis audits to ensure the highest accuracy and all staff are following standard procedures
Assisting with other facilities (6) with all Pyxis related questions and needs
Qualified in making non-hazardous and hazardous intravenous admixtures promptly, accurately, and correctly documenting all waste to assist with appropriate charging procedures
Applied strict adherence to US Pharmacopeia Convention Standards (USP) 797 and 795 compounding processes to comply with rules and guidelines at Cape Fear Valley Hospital
Regularly assists with inventory of non-controlled and controlled substances, stocking, rotating, refilling pyxis machines, validating dates on all drugs, labeling, filling, pulling expired drugs, cycle counting medications, storing medications correctly due to manufactures recommendations
Focused on attention to detail with regards to instructions, guidance, and questions that doctors, nurses, and other hospital staff have for the pharmacy and providing timely and accurate support
Dedicated to make certain that patient care providers needs are met within the abilities of the pharmacy department safeguarding that patient care is not delayed. Ensuring all patients are receiving the best care and ensuring the safest practices.
Utilizes the Situation, Background, Assessment, and Recommendation (SBAR) for every shift to maintain patient safety, making sure all personnel are fully aware of situations by explaining the sum detail of things completed and items that cannot be completed until a later time
Deliver medications to pyxis machines, medications rooms, and nurses directly in a timely manner
Provided effective training and precepted over 10 employees on topics such as policy adherence, internal work processes, and occupational safety within the pharmacy to improve organizational effectiveness
Committed to ensuring workplace and patient safety remains a top priority by inspecting all areas and reporting violations or required maintenance in a prompt manner to the appropriate department thereby reducing safety related incidents
Routinely available to pharmacy management to assist in staffing shortages by covering additional shifts when needed
Certified Pharmacy Technician
Walmart Pharmacy
12.2017 - 11.2019
Providing positive interactive and professional patient services while validating all pertinent information
Accurately received, verified, processed, stocked, and filled over the counter and controlled prescriptions
Strict adherence to all applicable Federal, State, and corporation regulations, polices, and directives
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Thorough understanding of Medicare, Medicaid, and other insurance rules and routinely provided education and assistance to patients as needed
Daily duties included ordering, receiving, stocking, and accurate record management of on-hand inventory
Directly received patients’ questions in person or over the phone, and promptly transferred them to the appropriate section for successful resolution
Routinely communicated with medical provider’s staffs for requests and questions
Ensured timely and accurate submission of insurance claims as required to provide the best possible customer service experience
Contacted patients at directed intervals to notify them about their advised immunizations
Education
Pharmacy Technology Diploma - Pharmacy Technology
Wayne Community College
Goldsboro
06.2017
High School Diploma - undefined
Rose Hill High School
Rose Hill, KS
05.2015
Skills
Detail Orientated
Excellent Customer Service Skills
Team Leader
Dependable / Reliable
Proficient in Pharmacy Math
Lifelong Learner
Positive and Optimistic
Adept Multitasker
Policy Compliance
Problem-solving skills
Certification
Certification PTCB number: 30048427, Expires July 31, 2027