Kylie Jones
Winston-Salem
Summary
Dynamic professional with a proven track record at Walt Disney World Resort, excelling in team leadership and customer satisfaction. Adept at time management and attention to detail, consistently enhancing guest experiences. Skilled in cash handling and fostering teamwork, driving operational efficiency and achieving sales goals. Passionate about delivering exceptional service and creating memorable interactions.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
01.2025 - Current
- Prepared and served coffee beverages with attention to quality and customer preferences.
- Maintained cleanliness of work area and equipment to ensure safety and hygiene standards.
- Assisted customers in selecting products, providing recommendations based on taste preferences.
- Operated espresso machines and grinders, ensuring proper functionality for optimal beverage preparation.
Cast Member
Walt Disney World Resort
06.2022 - 07.2025
- Delivered exceptional guest experiences through engaging interactions and immersive storytelling.
- Collaborated with team members to maintain park cleanliness and uphold safety standards.
- Assisted in training new cast members on operational procedures and customer service excellence.
- Actively participated in daily meetings to enhance team communication and operational efficiency.
- Demonstrated adaptability by quickly responding to changing guest needs and park conditions.
- Fostered a positive work environment by mentoring peers and promoting teamwork among cast members.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Stylist
Maurices
11.2021 - 05.2022
- Delivered personalized styling recommendations to enhance customer satisfaction.
- Maintained visual merchandising standards to effectively showcase products.
- Assisted customers in selecting merchandise based on individual style preferences.
- Collaborated with team members to achieve sales goals and improve customer experience.
- Managed inventory levels, ensuring timely restocking of popular items.
Waitress
Moms Kitchen Cafe
05.2018 - 05.2022
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Trained new team members on menu knowledge and service protocols.
- Resolved customer complaints swiftly, enhancing overall dining experience.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Bachelor of Science - Digital Marketing
Arizona State University
Tempe, AZ05-2027
Business Administration And Management
Southern New Hampshire University
Hooksett, NH05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Team leadership
Timeline
Barista
Starbucks
01.2025 - Current
Cast Member
Walt Disney World Resort
06.2022 - 07.2025
Stylist
Maurices
11.2021 - 05.2022
Waitress
Moms Kitchen Cafe
05.2018 - 05.2022
Bachelor of Science - Digital Marketing
Arizona State University
Business Administration And Management
Southern New Hampshire University
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