Kylie Dowe
Raleigh
Summary
Experienced with creating supportive and engaging environments for children. Utilizes strong organizational skills and attention to detail in daily activities. Knowledge of fostering positive relationships and promoting child development. Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
5
5
years of professional experience
Work History
Daycare Assistant
Mini Academy
11.2022 - 07.2025
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Created and implemented activities to promote language development.
- Documented children's growth and development.
- Responded to inquiries from parents and guardians.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Read stories, sang songs and facilitated creative play.
- Monitored children's progress and communicated effectively with parents about their child's development.
- Contributed to team of daycare professionals to continuously improve care standards.
- Ensured compliance with state daycare regulations, maintaining high standard of care.
- Collaborated with colleagues to create supportive and nurturing environment for all children.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
Dog Groomer
PetSmart
08.2021 - 11.2022
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Monitored animals for behavioral problems and signs of health issues.
Pizza Maker/Cashier
Papa John's Pizza
10.2020 - 01.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Maintained high standards of kitchen hygiene, ensuring clean and safe working environment.
- Provided exceptional customer service, answering queries and offering recommendations.
Education
East Lincoln High School
Denver, NCNo Degree - Early Childhood Education
Gaston College
Dallas, NCSkills
- Infant care
- Health and safety
- Early childhood education
- Parent-teacher communication
- CPR training
- Safety and supervision
- Friendly and respectful
- Caring and responsible
- Conflict resolution
Timeline
Daycare Assistant
Mini Academy
11.2022 - 07.2025
Dog Groomer
PetSmart
08.2021 - 11.2022
Pizza Maker/Cashier
Papa John's Pizza
10.2020 - 01.2021
East Lincoln High School
No Degree - Early Childhood Education
Gaston College
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