Kylie Brue
Charlotte,NC
Summary
Seeking a challenging position in my chosen field that allows me to utilize my education, skills, and past experiences. Aim to contribute in a mutually beneficial manner to both myself and my future employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate
SONA DERMATOLOGY
06.2024 - 12.2024
- Contributed to the success of quality improvement projects within the practice by identifying inefficiencies in processes and recommending solutions that positively impacted patient outcomes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Facilitated smooth daily operations within the medical office by coordinating staff schedules, managing supply inventory, and overseeing facility maintenance tasks.
- Elevated patient experience with friendly interactions at check-in/check-out while diligently verifying demographic information for accuracy during each visit.
Office Manager, Medical Assistant & Patient Liaison
ACTION MEN'S HEALTH
10.2022 - 05.2024
- Screen calls to ensure effective communications between the appropriate parties.
- Make appointments, order blood work, send and receive patient forms.
- Review doctor recommendations and medical instructions.
- Manage spreadsheets, quick-books, patients’ fees, and calendars.
- Order prescriptions; send all refill requests to the pharmacy.
- Set reminders for all patients follow-up labs, refills and reorders.
- Establish new doctors with different pharmacy and labs.
- Create detailed templates and train new hires.
- Verify lab and pharmacy invoices.
Emergency Medical Technician
SOUTH FLORIDA FAIR & PALM BEACH COUNTY EXPOSITIONS
01.2023 - 05.2024
- Collaborated with event organizers to provide transportation solutions for large-scale gatherings.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Supported event organizers in the planning and execution of various events, ensuring smooth operations.
Lab Technician & Medical Receptionist
REVIVE WELLINGTON
06.2022 - 09.2022
- Prepared IV bags and handled various vitamins and medications.
- In charge of monitoring the patients vital signs and condition throughout treatment.
- Preparing and administering patient medications and vitamins.
- Various types of lab skills - phlebotomy, IV fluid administration, cryotherapy knowledge.
- Collecting, preparing, and sending various types of specimens to be tested.
- Maintained and restocked the IV lab with required items before, during, and after each shift.
- Handled charting and PCR’s for each patient.
Emergency Medical Technician
AMERICAN MEDICAL RESPONSE
02.2020 - 12.2022
- Provide medical assistance during emergency situations.
- Monitor the patients condition and keep it stable while en-route to hospital.
- Create patient care reports (PCRs) to document any treatment given to the patient.
- Utilize medical equipment to assess patients to determine the best course of action and appropriate protocol by carrying out basic life support functions.
- Specimen collection (SARS-CoV-2) in different testing locations.
- Experience and training in special event staffing for various motorsport, equestrian, & public events.
Sales Associate
RED BARN FEED & SUPPLY
11.2017 - 02.2020
- Maintain a constant presence on the sales floor to address customer needs.
- Approach browsing customers, determine buying preferences, and recommend appropriate items and direct customers to selections.
- Inquire about buying experience, item preferences and future purchases.
- Delivering friendly and efficient customer service in the sales check out.
Education
Public Safety Communications Program
PALM BEACH STATE COLLEGE
Lake Worth, FL04.2023
Paramedic Program
HEALTH CAREER INSTITUTE
West Palm Beach, FL12.2020
Emergency Medical Technician Program
HEALTH CAREER INSTITUTE
West Palm Beach, FL12.2019
Skills
- PHTLS
- ACLS
- BLS
- PALS
- FEMA100
- FEMA144
- FEMA200
- FEMA317
- FEMA700
- FEMA900
- Special Event Medical Staffing
- NREMT (National Registry Emergency Medical Technician)
Certification
- EMT Certification
- PALS Certification
- ACLS Certification
- BLS Certification
Timeline
Associate
SONA DERMATOLOGY
06.2024 - 12.2024
Emergency Medical Technician
SOUTH FLORIDA FAIR & PALM BEACH COUNTY EXPOSITIONS
01.2023 - 05.2024
Office Manager, Medical Assistant & Patient Liaison
ACTION MEN'S HEALTH
10.2022 - 05.2024
Lab Technician & Medical Receptionist
REVIVE WELLINGTON
06.2022 - 09.2022
Emergency Medical Technician
AMERICAN MEDICAL RESPONSE
02.2020 - 12.2022
Sales Associate
RED BARN FEED & SUPPLY
11.2017 - 02.2020
Paramedic Program
HEALTH CAREER INSTITUTE
Emergency Medical Technician Program
HEALTH CAREER INSTITUTE
Public Safety Communications Program
PALM BEACH STATE COLLEGE
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