Kyle Pickett
Mebane
Summary
Dynamic Senior Project Manager with extensive experience at LabConnect, excelling in clinical trial oversight and client relations. Proven track record in mentoring new project managers and successfully rescuing underperforming studies. Skilled in budget management and conflict resolution, driving operational success and enhancing client satisfaction.
Overview
16
16
years of professional experience
Work History
Senior Project Manager
LabConnect
Johnson City
03.2025 - Current
- Served as a Project Manager mentor, conducting weekly coaching calls with new PMs to provide training, guidance, and onboarding support.
- Relied on as the Rescue Project Manager for at-risk studies, requiring corrective action and enhanced oversight.
- Coordinated and implemented trial updates following protocol amendments throughout the study lifecycle.
- Managed international studies, specific to the EU, and APAC regions.
Fleet Manager
Unseen Pass / Off-Road
Gatlinburg
04.2025 - 09.2025
- Managed operations for UTV Rental company through peak rental season
- Developed and implemented standard operating procedures for vehicle maintenance and inspections.
- Implemented an inventory management system for tracking vehicle parts and supplies.
- Identified and addressed maintenance issues proactively to minimize vehicle downtime
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Coordinated with vendors for parts ordering, repairs and services.
- Trained and supervised technicians on best practices for vehicle maintenance and repair.
- Oversaw fleet operations across multiple locations, ensuring efficient vehicle utilization and service delivery.
- Managed vendor relationships for parts procurement, ensuring timely and cost-effective supply.
Project Manager
LabConnect
Johnson City
04.2023 - 03.2025
- Oversaw end-to-end clinical trial projects, including client communications, meeting facilitation, report development, and budget oversight.
- Participated in structured handover processes between Business Development and Project Initiation Services to ensure a seamless study startup.
- Served as the primary point of contact for sponsors and CROs, maintaining clear communication, alignment, and reporting cadence.
- Reviewed and analyzed study reports and documentation (e.g., enrollment logs, issue logs) to support proactive study oversight.
- Partnered with project coordinators and data managers to ensure the timely completion of study deliverables and data readiness.
- Collaborated with project managers at partner laboratories to maintain comprehensive, cross-functional study oversight.
- Analyzed operational metrics to assess study performance and the effectiveness of oversight activities.
- Coordinated protocol-compliant shipment of stored samples, ensuring accurate documentation, and timely execution.
Associate Project Manager
LabConnect
Johnson City
11.2021 - 03.2023
- Managed end-to-end clinical trial projects, overseeing client communications, meetings, reporting, and budgets.
- Supported seamless study startup through effective handover between Business Development and Project Initiation teams.
- Served as the primary liaison for sponsors and CROs, ensuring clear communication and consistent reporting.
- Reviewed key study metrics and documentation (e.g., enrollment and issue logs) to drive proactive oversight.
- Partnered with cross-functional teams, including Project Coordinators, Data Managers, and laboratory PMs, to ensure timely study execution.
- Coordinated, protocol-compliant shipment of stored samples, with accurate documentation.
Collegiate Women’s Basketball Official
National College Athletics Association
01.2011 - 01.2023
- Officiated Division I & II Women’s Basketball; selected for Division II NCAA Tournament in 2017, 2018, 2019 and 2021.
Cofounder / VP of Host Operations
Health Fair Connections, Inc.
01.2013 - 01.2021
- Oversaw all client operations for over 2000 HR and benefits broker clients; responsibilities included customer service, problem resolution, and relationship management; contributed to national business expansion via client acquisition; optimized our digital platform and planning process.
Logistics Coordinator
IAB Health Productions
01.2011 - 01.2012
- Management of onsite corporate events, including vendor sales for those events; provided corporate event-planning consultation.
Paralegal
Law Offices of James Scott Farrin
Durham
01.2010 - 12.2010
- Handled distribution, preparation and quality control of legal documents; provided customer service and case management support.
- Managed case files, maintaining accurate and easily accessible documentation.
Education
State Bar Certification -
University of North Carolina Paralegal Program
01.2009
BBA - Business Administration
East Carolina University
Greenville, NC01.2009
Skills
- Relationship management
- Project management
- Conflict resolution
- Customer services
- Problem solving
- Leadership and mentoring skills
- Client acquisition and sales
- Budget management
- Clinical trial oversight
- Vendor relationship management
- Customer relationship management
- Effective communication
- Client rescue/retention
- Client relations
Certifications Licensures Training Skills
- BaseCamp
- Buffer
- Google Analytics
- HubSpot
- Intercom
- MailChimp
- Quickbooks
- SalesForces
- Stripe
- Wave Invoicing
- YesWare
Timeline
Fleet Manager
Unseen Pass / Off-Road
04.2025 - 09.2025
Senior Project Manager
LabConnect
03.2025 - Current
Project Manager
LabConnect
04.2023 - 03.2025
Associate Project Manager
LabConnect
11.2021 - 03.2023
Cofounder / VP of Host Operations
Health Fair Connections, Inc.
01.2013 - 01.2021
Collegiate Women’s Basketball Official
National College Athletics Association
01.2011 - 01.2023
Logistics Coordinator
IAB Health Productions
01.2011 - 01.2012
Paralegal
Law Offices of James Scott Farrin
01.2010 - 12.2010
State Bar Certification -
University of North Carolina Paralegal Program
BBA - Business Administration
East Carolina University