Summary
Overview
Work History
Education
Skills
Essential Skills
Leadership Experience
Timeline
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Kyle M. Biallas

Charlotte

Summary

Flexible F&B Manager with a track record of fusing club culture with the operation, developing SOPs, growing membership satisfaction, and direct oversight of successful banquet, fine dining, men's locker room, and pool operations.

Overview

4
4
years of professional experience

Work History

F&B Manager

Charlotte Country Club
04.2024 - Current
  • Accountable for the success and overall quality of the banquet operation & reset planning.
  • Oversight of all Men's Locker Room-related F&B operations.
  • Lead service team hiring and orientation processes.
  • Executed the 2025 pool operation through hiring, training, day-to-day operations, & reporting.
  • Formed the 2025 Pool Labor Budget, 2026 Pool Labor Budget, and assisted in service team labor budgets.

Manager In Training (MIT)

Charlotte Country Club
05.2023 - 04.2024
  • Received manager-on-duty opportunities within the newly opened pool operation.
  • Managed the execution of daily operations within varying club operations.
  • Received personalized training developing leadership skills.

Event Coordinator

Northern Illinois University E-Sports
08.2022 - 05.2023
  • Created monthly events for students.
  • Managed the execution of daily operations.
  • Used creative brainstorming of future events and monthly structure.

Rotational Management Intern

Medinah Country Club
05.2022 - 08.2022
  • Oversaw the two core dining spaces primarily focusing on the Oasis casual dining space.
  • Coordinated with lead beverage managers to execute daily operations and major events.
  • Received personalized leadership training with the leaders of the club.

Rotational Management Intern

Charlotte Country Club
05.2021 - 08.2021
  • Provided operational assistance to lead managers in developing training for teammates.
  • Granted personalized training in all major elements of the club.
  • Received educational experiences within the CMAA Carolina Chapter Conference.

Education

B.A. - Business/Corporate Communications

Northern Illinois University
Dekalb, IL

Skills

  • Microsoft 365
  • Oral Communication and Interpersonal Relations
  • NorthStar Systems (neXus)
  • Work prioritization and time management
  • Effective communication
  • Staff training
  • Food and beverage operations
  • Restaurant operations

Essential Skills

  • Microsoft 365 (Including Planner)
  • Oral Communication and Interpersonal Relations
  • NorthStar Systems
  • Work prioritization and time management

Leadership Experience

Eagle Scout, Boy Scouts of America, Embodied cheerful community service, fundraised to support local businesses, and led over 300+ volunteers over the 4 years of service projects and community events., Conducted the revitalization of a nature garden at St. Charles East High School., Contributed to troop initiatives as a leader within the troop and outside the troop through National Youth Leadership Training (NYLT) and Camp Freeland Leslie.

Timeline

F&B Manager

Charlotte Country Club
04.2024 - Current

Manager In Training (MIT)

Charlotte Country Club
05.2023 - 04.2024

Event Coordinator

Northern Illinois University E-Sports
08.2022 - 05.2023

Rotational Management Intern

Medinah Country Club
05.2022 - 08.2022

Rotational Management Intern

Charlotte Country Club
05.2021 - 08.2021

B.A. - Business/Corporate Communications

Northern Illinois University
Kyle M. Biallas