Kyle Kokaliares
Landis,NC
Summary
Results-driven information technology leader with proven track record of transforming IT strategy and operations. Skilled in developing innovative solutions, optimizing processes, and enhancing cybersecurity. Strong focus on fostering team collaboration, driving performance, and adapting to changing needs. Recognized for effective communication, strategic vision, and robust project management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CIO
Omorfia Glow
11.2025 - Current
- Transformed Omorfiaglow's online presence by creating a user-friendly website, resulting in increased traffic and brand visibility without compromising on security.
- Created an Omorfiaglow domain and email domain and worked with Zoho, Google, and Shopify to ensure we are fully compliant and have up to date security features.
- Enhanced Omorfiaglow's online visibility by integrating social media marketing with website optimization, resulting in a significant boost in user engagement.
- Created all product designs and decided which products would best represent our brand.
- Enhanced Omorfiaglow's market reach by successfully navigating complex international regulations, ensuring compliance and timely product availability in the EU.
- Managed cybersecurity initiatives, ensuring data integrity and compliance.
- Analyzed industry trends to inform strategic decision-making and innovation.
Data Governance Analyst(Contractor)
Ahold Delhaize
08.2022 - Current
- Collaborated with vendors and business partners to implement data processes accurately and ensure timely payments.
- Managed creation and maintenance of high-priority vendors and projects, fostering positive relationships.
- Utilized STEP VMDM system, SNOW, and MarkIT for various tasks.
- Facilitated training sessions for colleagues and vendors while also providing IT support, including password resets and navigation assistance.
- Participated in testing projects to ensure system functionality and identified/report bugs and glitches in VMDM system to Development team.
- Managed over 5 calls, 25 emails, and multiple data entry records on a daily basis.
Academic Tutor
Grade Potential Tutoring
10.2019 - 10.2023
- Provided homework assistance to teenagers aged 14-19 in Math, History, Chemistry, and basic Python.
- Maintained regular communication to parents on students' academic performance and overall progress, fostering transparent communication and collaboration.
- Identified and addressed individual student weaknesses through tailored instruction.
- Demonstrated adaptability in working with students of diverse skill levels.
QA Specialist(Contractor)
Lowe's
01.2022 - 05.2022
- Configured self-checkout kiosks and PEDs to ensure proper functionality.
- Maintained accurate physical inventory records and updated system inventory using ServiceNow.
- Ensured compliance of technician workstations with established codes and standards, addressing any violations as needed.
- Developed and executed comprehensive test plans and test cases to validate software functionality and identify defects.
- Participated in cross-functional meetings to review requirements, provide feedback, and ensure alignment between QA and development teams.
- Contributed to the continuous improvement of QA processes and methodologies to enhance overall product quality.
Fuel Station Attendant
Harris Teeter
09.2020 - 03.2021
- Trained new employees in POS systems, stocking, and other essential tasks.
- Delivered high-quality customer service, resolving complaints and queries effectively.
- Utilized computer software to process and record transactions accurately.
- Troubleshooted and repaired POS systems, including cash registers, thermal printers, and lottery terminals.
- Maintained accurate inventory records and contributed to delivery reports using computer software.
- Ensured compliance with EPA and other regulations to promote workplace safety and health.
Education
IT Certifications - Cyber Security
My Computer Career
Charlotte, NC01-2022
Skills
- Windows connectivity troubleshooting
- User experience analysis
- Physical and Logical Security
- Data analytics
- Data security
- Virtualization
- Configuration
- Active Directory
- Safety & Security
- Technical Support
- WAN/ LAN Networks
- Safety and Regulatory Compliance
- Networking
- Team collaboration
- Quality assurance
Certification
- CompTIA A+
- CompTIA Server+
- CompTIA Security+
- MTA Security
- MTA Server
- MTA Networking
- Linux Essentials
- MTA
Timeline
CIO
Omorfia Glow
11.2025 - Current
Data Governance Analyst(Contractor)
Ahold Delhaize
08.2022 - Current
QA Specialist(Contractor)
Lowe's
01.2022 - 05.2022
Fuel Station Attendant
Harris Teeter
09.2020 - 03.2021
Academic Tutor
Grade Potential Tutoring
10.2019 - 10.2023
IT Certifications - Cyber Security
My Computer Career