Kyle DeRosa
Charlotte
Overview
15
15
years of professional experience
Work History
Auto Technician
Lee’s Auto & Body
08.2023 - Current
- Perform routine oil changes, tire rotations, and basic vehicle inspections
- Replace worn parts such as brake pads, filters, and belts under supervision
- Document service tasks completed and communicate findings to supervisors
- Provide basic customer service support, explaining routine maintenance needs
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested equipment to locate worn and damaged parts.
Marketing and Business Development Manager
NuScience
04.2018 - 08.2023
- Monitored campaign performance using data analytics tools; identified areas for improvement based on insights gathered.
- Boosted sales revenue by identifying opportunities for cross-selling and upselling existing clients.
- Increased brand awareness by developing and executing strategic marketing campaigns.
- Streamlined internal processes, leading to improved efficiency in project management and team collaboration.
- Launched successful product promotions, resulting in increased customer engagement and sales conversions.
- Expanded market reach by implementing targeted email campaigns that drove website traffic and generated qualified leads.
Sales & Marketing Coordinator
SafeTec Industries
01.2017 - 09.2018
- Implement marketing campaigns and advertising activities by assembling and analyzing sales forecasts
- Maintain website through product updates and press releases while increasing website traffic by writing weekly blogs and application articles
- Prepare marketing report by collecting, analyzing, and summarizing sales data
- Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establish contacts, develop schedules and assignments; coordinate mailing list
- Prospect, Identify, and call potential leads to develop ongoing customer relationships and maintain customer activity in CRM
- Schedule shipping and receiving freight packages for customer orders, ensuring on time delivery
Account Manager
NOAX Technologies
04.2014 - 12.2016
- Qualify, identify and develop new clients and accounts through potential business opportunities ranging from small businesses to Fortune 500 companies
- Grow and retain current customer accounts across key industries such as Meat & Poultry, Mining, Software, Pharma, Medical, and Logistics
- Schedule and complete formal presentations with key executives at customer sites while demonstrating value to decision makers
- Provide proven solutions that fulfill client needs and goals while meeting company goals
- Establish rapport with potential customers through follow ups and consistent customer communication
- Negotiate purchase agreements and grow existing accounts throughout North American territory
Account Executive
System Maintenance Services
09.2013 - 03.2014
- Lead efforts to establish business relationships by providing and managing IT Lifecycle Asset Support
- Prospect, build, and maintain a continuous pipeline of customer projects and potential clients
- Establish and maintain IT support for data center brands including Cisco, IBM, Dell, Oracle, Hibachi, etc.
- Assist clients in reaching annual goals through strategic SMS planning, management, and relocation
- Mitigate risk while lowering costs of IT services through identifying customer pain points and recommending the most effective plan of action
- Follow cadence to maximize customer contacts and build detailed cases for customer projects
- Meet weekly and quarterly EBR’s (expect business results) through starting new prospects on projects and customer retention
Business Development Representative
Campus Special
01.2011 - 05.2013
- Implemented event marketing campaign for the Campus Special @ UNCC
- Identify and obtain prospect clients via phone and scheduled visitations
- Sold advertising to local businesses in four different mediums: Print, Mobile, Online, and Digital
- Initiated and maintained new & existing client relationships in the local university market
- Participated in sales meetings, provided written reports, and attended company wide conference calls
- Managed client portfolios, signed contracts, set up meetings, and provided customer service
- Promoted print, mobile, and online advertising mediums to college students
- Effectively utilized social media platforms to promote brand awareness and visibility
- Reported daily activity directly to the National Sales Manager
Education
Bachelor of Science - Marketing
University of North Carolina At Charlotte
Charlotte, NC01.2014
B.S.B.A. - Business Administration
La Universidad de Pais Vasco
01.2013
Timeline
Auto Technician
Lee’s Auto & Body
08.2023 - Current
Marketing and Business Development Manager
NuScience
04.2018 - 08.2023
Sales & Marketing Coordinator
SafeTec Industries
01.2017 - 09.2018
Account Manager
NOAX Technologies
04.2014 - 12.2016
Account Executive
System Maintenance Services
09.2013 - 03.2014
Business Development Representative
Campus Special
01.2011 - 05.2013
B.S.B.A. - Business Administration
La Universidad de Pais Vasco
Bachelor of Science - Marketing
University of North Carolina At Charlotte
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