Kyle C. Benjamin
Wilmington
Summary
Customer service professional with proven ability to deliver exceptional experiences in high-pressure restaurant environments. Expertise in multitasking and maintaining attention to detail while ensuring guest satisfaction. Strong communication skills and a proactive approach contribute to team success and organizational objectives.
Overview
11
11
years of professional experience
Work History
BACK OF HOUSE FOOD EXPEDITOR
Over The Falls
11.2024 - 08.2025
- Efficiently coordinate the timing and presentation of food orders to ensure exceptional service and customer satisfaction
- Communicate effectively with kitchen staff and servers to verify order accuracy, ensure timely delivery, and maintain high quality standards
- Skilled in multitasking, managing attention to detail, and maintaining a calm and organized work environment in busy restaurant settings
- Collaborate closely with the kitchen and front-of-house staff to uphold the restaurant's high standards of quality and hospitality
BARTENDER/SERVER
The Dolphin Marina and Restaurant
Harpswell
05.2020 - 10.2024
- Company Overview: A renowned waterfront seafood restaurant serving locals and tourists.
- Provided Professional bartending and table service at a renowned waterfront seafood restaurant serving locals and tourists.
- Maintained reputation as popular tourist destination through quality customer service and communication
- Handles high-volume shifts during peak summer months while maintaining a friendly and composed demeanor.
- Cash management, time management, POS software, supply maintenance, general cleaning
- Maintained all industry COVID-19 safety protocols and guidelines as outlined by Maine CDC
- A renowned waterfront seafood restaurant serving locals and tourists.
BARTENDER
Tuscan Brick Oven Bistro
Freeport
12.2022 - 04.2024
- Company Overview: An upscale Italian bistro known for its wood fired cuisine and local ingredients.
- Crafted classic and signature cocktails in a high-volume, upscale Italian bistro known for its wood fired cuisine and local ingredients
- Delivered attentive service while managing bar guests and service tickets for the dining room.
- Uphold Maine alcohol compliance standards
- An upscale Italian bistro known for its wood fired cuisine and local ingredients.
BARTENDER/SERVER
Embark
Brunswick
11.2022 - 04.2024
- Maintain a warm, welcoming atmosphere by engaging with guests, offering recommendations, and ensuring top-tier service
- Expertly craft and serve a curated selection of cocktails, wines, and spirits with attention to detail and presentation
- Skilled in balancing efficiency with a sophisticated, guest-focused approach in a boutique dining environment
Residential Home Inspector
Main Choice Inspections, Inc.
Gray
11.2020 - 02.2021
- Performed multiple home inspections per day by using a computer program and touch screen tablet to record observations for real estate agent client reports
- Ability to identify 'defects' within a home or structure, photograph such defects, document, and communicate findings to a client in a non-alarming manner
- Obtained necessary InterNACHI certification to perform required duties
BARTENDER/SERVER
Odd Duck FSE
Brunswick
01.2019 - 02.2020
- Company Overview: Voted 'Best New Restaurant' in Maine in 2019 by Downeast Magazine.
- Cash management, time management, POS software, supply maintenance, general cleaning
- Created complex cocktail recipes
- Private event catering
- Voted 'Best New Restaurant' in Maine in 2019 by Downeast Magazine.
- Furloughed - COVID-19
SERVER
Linda Beans
Freeport
06.2016 - 01.2019
- Company Overview: A popular tourist destination.
- Maintained reputation as popular tourist destination through quality customer service and communication
- Cash management, time management, POS software, supply maintenance, general cleaning
- A popular tourist destination.
FRONT OF HOUSE EXPEDITOR
Bath Brewing Company
Bath
03.2018 - 09.2018
- Cheerfully greeted guests and provided quality and equal time management for servers
- Ensured table orders were ready at the same time and food was delivered warm and within quality standards
SEASONAL SNOWBOARD INSTRUCTOR
Lost Valley
Auburn
12.2015 - 03.2017
- Instructed all ages on basic and intermediate snowboarding skills
CASHIER/BAGGER
Hannaford
Topsham
08.2014 - 06.2016
- Cash management, maintained cleanliness of front of store, and provided friendly service to customers
Education
Certified Professional Inspector (CPI) -
International Association of Certified Home Inspectors (InterNACHI)
12.2020
Liberal Arts Studies -
University of Southern Maine
Portland, Maine11.2018
Skills
- Order coordination
- Kitchen communication
- Food presentation
- Quality control
- Alcohol awareness
- Reliability
- Stock replenishment
- Self-motivation
- Multitasking skills
- Efficient workflow
- Customer relationship management
- Cash handling
- Time management
- Attention to detail
- Problem solving
- Food safety knowledge
References
References available upon request.
Timeline
BACK OF HOUSE FOOD EXPEDITOR
Over The Falls
11.2024 - 08.2025
BARTENDER
Tuscan Brick Oven Bistro
12.2022 - 04.2024
BARTENDER/SERVER
Embark
11.2022 - 04.2024
Residential Home Inspector
Main Choice Inspections, Inc.
11.2020 - 02.2021
BARTENDER/SERVER
The Dolphin Marina and Restaurant
05.2020 - 10.2024
BARTENDER/SERVER
Odd Duck FSE
01.2019 - 02.2020
FRONT OF HOUSE EXPEDITOR
Bath Brewing Company
03.2018 - 09.2018
SERVER
Linda Beans
06.2016 - 01.2019
SEASONAL SNOWBOARD INSTRUCTOR
Lost Valley
12.2015 - 03.2017
CASHIER/BAGGER
Hannaford
08.2014 - 06.2016
Certified Professional Inspector (CPI) -
International Association of Certified Home Inspectors (InterNACHI)
Liberal Arts Studies -
University of Southern Maine
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