Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities.
Overview
11
11
years of professional experience
2011
2011
years of post-secondary education
Work History
Operational Director
NZ Remodeling LLC
Charlotte
06.2023 - Current
Maintaining relationship with customers and suppliers.
Oversaw budgeting processes for operational departments and monitored spending activity.
Developed and maintained scheduling procedures to ensure timely completion of projects.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Assistant
Joint muscle medical care
Charlotte
08.2014 - 01.2020
Organized patient charts before each day's clinic sessions began.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Inspected equipment to ensure proper working order prior to use on patients.
Registered new patients into practice management software program accurately entering demographic information.
Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.