Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kyla Torres

Charlotte

Summary

Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities.

Overview

11
11
years of professional experience
2011
2011
years of post-secondary education

Work History

Operational Director

NZ Remodeling LLC
Charlotte
06.2023 - Current
  • Maintaining relationship with customers and suppliers.
  • Oversaw budgeting processes for operational departments and monitored spending activity.
  • Developed and maintained scheduling procedures to ensure timely completion of projects.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Medical Assistant

Joint muscle medical care
Charlotte
08.2014 - 01.2020
  • Organized patient charts before each day's clinic sessions began.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.

Education

Medical Assistant

Kaplan College
Charlotte, NC
08.2012 - 05.2013

Northwestern High School
Rock Hill , Sc

Skills

  • Bilingual
  • Customer relationship management
  • Operational strategy
  • Team leadership
  • Conflict resolution
  • Active listening
  • Communication skills
  • Promoting products and services

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Operational Director

NZ Remodeling LLC
06.2023 - Current

Medical Assistant

Joint muscle medical care
08.2014 - 01.2020

Medical Assistant

Kaplan College
08.2012 - 05.2013

Northwestern High School

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Kyla Torres