Summary
Overview
Work History
Education
Skills
References
Timeline
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Kyla Holden

Kernersville

Summary

Dedicated professional with strong customer service and communication skills. Experienced in managing client interactions, fostering welcoming environments, and facilitating positive relationships with students and parents. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Flip Force Gymnastics
Kernersville
08.2024 - Current
  • Managed customer interactions through phone and in-person channels to resolve inquiries and foster a welcoming environment
  • Managed the scheduling of both makeup and regular classes.
  • Facilitated smooth check-in and check-out procedures for children.
  • Responded to questions and offered direction to parents and incoming guests.
  • Monitored employee activities and provided assistance as needed.

Gymnastics Instructor

Flip Force Gymnastics
Kernersville
11.2019 - Current
  • Instructed gymnastics classes for various age groups and skill levels.
  • Evaluated student performance and provided constructive feedback for improvement.
  • Maintained a safe and organized training environment for all participants.
  • Collaborated with parents to discuss student progress and address concerns.
  • Mentored junior instructors to enhance teaching techniques and class management skills.
  • Implemented injury prevention strategies during training sessions to ensure participant safety.
  • Supervised gymnastics assistants and instructors.
  • Communicated with parents regarding their child's progress in the program.
  • Instructed students on various gymnastic events such as bars, beam, vault, floor exercise, trampoline.
  • Attended staff meetings regularly to discuss curriculum changes or updates.
  • Assisted with the setup and breakdown of equipment for each class.
  • Provided individualized instruction to ensure each student's success in mastering skills.

Preschool Teacher

Sedge Garden United Methodist Church
Winston-Salem
07.2023 - 08.2024
  • Planned engaging activities to support children's cognitive development.
  • Assisted in maintaining a safe and clean classroom environment.
  • Collaborated with parents to discuss child progress and needs.
  • Implemented lesson plans focused on early childhood education principles.
  • Supervised children during playtime to ensure safety and participation.
  • Organized materials and resources for daily classroom activities.
  • Fostered positive relationships with students through nurturing interactions.
  • Participated in staff meetings to enhance teaching strategies and communication.
  • Taught children foundational skills in colors, shapes and letters.
  • Established positive relationships with parents and guardians by regularly communicating student progress.

Education

Bachelor of Science - Kinesology

University of North Carolina At Greensboro
Greensboro, NC
05-2026

High School Diploma -

Early College of Forsyth Tech
Winston-Salem, NC
05-2022

Skills

  • Customer service
  • Child development
  • Team collaboration
  • Lesson planning
  • Safety management
  • Performance evaluation
  • Communication skills
  • Instructional techniques
  • Phone etiquette
  • Client communication
  • Time management
  • Multitasking and organization
  • Listening skills
  • Front office management
  • Patience
  • Creativity
  • Development knowledge
  • Adaptability

References

References available upon request.

Timeline

Front Desk Receptionist

Flip Force Gymnastics
08.2024 - Current

Preschool Teacher

Sedge Garden United Methodist Church
07.2023 - 08.2024

Gymnastics Instructor

Flip Force Gymnastics
11.2019 - Current

Bachelor of Science - Kinesology

University of North Carolina At Greensboro

High School Diploma -

Early College of Forsyth Tech

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Kyla Holden