Kyara Ferguson
Clayton
Summary
Experienced Payroll Specialist with over 3 years of expertise in auditing payroll data and processing garnishments. Skilled in ADP processing and isolved. Action-oriented professional excelling at cultivating lasting relationships, resolving issues quickly, and identifying mistakes on time sheets. Highly communicative approach dedicated to ensuring accurate and efficient payroll processing for the benefit of employees and the organization.
Overview
7
7
years of professional experience
Work History
Human Capital Account Coordinator
HireLevel Inc
10.2023 - 11.2024
- Streamlined communication between clients and internal teams for seamless project execution.
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Fostered a positive work environment by actively participating in team-building activities and demonstrating commitment to the success of coworkers and clients alike.
- Assisted clients with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Payroll Administrator
J.D Hoffman & Associates Inc
01.2021 - 10.2023
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Processed payroll garnishments such as tax liens and child support.
- Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
- Managed employee records on database to maintain accuracy and updated information.
- Maintained strict confidentiality of all payroll information and records.
Head Bartender
Chili's Bar & Grill
01.2018 - 01.2021
- Skillfully led and managed bar teams, fostering a positive work environment
- Supervised and trained bartenders and bar staff, setting and maintaining performance standards
- Effectively delegated tasks during shifts to ensure smooth bar operations
- Excelled in mixology and cocktail crafting, consistently delivering high-quality drinks
- Adapted to customer preferences, enhancing the drink presentation
- Proficiently managed inventory levels and ordered supplies
- Maintained stock of beverages, garnishes, and bar equipment
- Monitored and controlled liquor costs, optimizing profitability while minimizing waste
Education
Associate of Applied Science - Accounting and Finance
Wake Technical Community College
Skills
- Customer service
- Account management
- Troubleshooting and problem resolution
- Phone and email etiquette
- Handling complaints
- Payroll administration
- Payroll processing
- Meeting deadlines
Timeline
Human Capital Account Coordinator
HireLevel Inc
10.2023 - 11.2024
Payroll Administrator
J.D Hoffman & Associates Inc
01.2021 - 10.2023
Head Bartender
Chili's Bar & Grill
01.2018 - 01.2021
Associate of Applied Science - Accounting and Finance
Wake Technical Community College
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