Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea O. Kennedy

Leland

Summary

Seeking a challenging and stimulating yet rewarding position where my skills may be effectively utilized for the advancement of the company. Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator. Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.

Overview

2025
2025
years of professional experience

Work History

Office Support Specialist

  • Answer and direct all calls to the appropriate personnel
  • Take and distribute messages in a timely manner
  • Greet and direct all visitors
  • Typing, data entry and preparing invoices for mailing

Account Manger

  • Provided sales and services to both existing and new accounts
  • Sent out quotations, run sales histories, check orders and run a variety of other queries to better serve the customer
  • Actively promote products by outbound telemarketing efforts
  • Generate sales, qualify leads, quote delivery dates and gain marketing information
  • Maintain current knowledge of the companies products and services
  • Customer Service
  • Process all customer orders via on-line order entry, fax and email
  • Process credit cards
  • Resolve problems and complaints
  • Actively interface with account managers, product managers and warehouse personnel
  • Sent samples and catalogs to customers as needed and prepared export documentations

Substitute Teacher's Assistant

D C Virgo Preparatory Academy
09.2024 - Current
  • Monitored students during transitional and non-class times such as lunch periods and recess.
  • Encouraged continuous development for students of ages through proactive in-class assistance.
  • Maintained smooth classroom operations by assisting the EC teacher with any administrative, instructional, or student support need.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Worked closely wit the EC teacher and EC department.

Telecommunications Operator

Novant Health, New Hanover Regional Medical Center
06.2012 - Current
  • Switchboard, and PBX functions, using multi- line telephone
  • Relay incoming calls for physicians, patients and the general public
  • Responsible for contacting physicians and other medical personnel for emergency and off-hours service requests
  • Compile data for occupancy and census records/Maintains daily and monthly physician and provider call lists
  • Provides data entry support to hospital personnel
  • Provide data entry for the coordinator pertaining to new hires and terminations
  • Responsible for calling overhead codes for patient emergencies
  • Responsible for filing documents, using copier, printer, fax machine, and several computer databases in order to perform job functions.
  • Connected callers with appropriate professional, department, or business.

Long-Term Substitute Teacher

D C Virgo Preparatory Academy
10.2023 - 06.2024
  • Took over the Kindergarten class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Utilized differentiated instruction techniques to accommodate diverse learning needs within the classroom effectively.
  • Organized lesson plans using teaching software for long-term interim assignments.

Secretary/Bookkeeper

Miracle Temple Deliverance
11.2004 - 06.2012
  • Accounts Payable and Receivable
  • Record tithes and Bank runs
  • Set appointments, meetings and engagements

Instructional Paraprofessional

Circle of Courage Support Services
03.2008 - 10.2010
  • Create and maintain clients files
  • Set Doctor's appointments for clients and input client information into system
  • Operate multi line telephone system and direct calls to appropriate personnel
  • Accounts Payable, Receivable and Payroll
  • Print and mailed checks and bills
  • Processed paper work for background check and procured supplies/equipment for the office
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Scheduler

Corning Inc
12.1999 - 10.2001
  • Filled fiber orders
  • Responsible for reviewing and matching glass codes, coating codes and other optical characteristics against inventory
  • Maintain spreadsheets in excel ro put sets, blocks and batches together so the customer can splice their own fiber.

Education

Bachelor of Science -

Mount Olive College
Wilmington, NC
05.2004

undefined

Fayetteville State University
5.1988

Skills

  • Excellent written and verbal communication skills
  • Extremely productive in high-volume, high stress, environment
  • Microsoft Office proficient
  • Highly productive without supervision
  • Self-starter with a can-do attitude
  • Inspections and Reviews
  • Coordinating with Teachers and Specialists
  • Computer and Software Instruction

Timeline

Substitute Teacher's Assistant

D C Virgo Preparatory Academy
09.2024 - Current

Long-Term Substitute Teacher

D C Virgo Preparatory Academy
10.2023 - 06.2024

Telecommunications Operator

Novant Health, New Hanover Regional Medical Center
06.2012 - Current

Instructional Paraprofessional

Circle of Courage Support Services
03.2008 - 10.2010

Secretary/Bookkeeper

Miracle Temple Deliverance
11.2004 - 06.2012

Scheduler

Corning Inc
12.1999 - 10.2001

Office Support Specialist

undefined

Fayetteville State University

Account Manger

Bachelor of Science -

Mount Olive College

Similar Profiles

CREATE PROFILE
Andrea O. Kennedy