
Dynamic Account Management Billing Lead with expertise in CSG & ICOMS Billing systems at Charter Communications. Proven track record in account reconciliation and financial reporting, coupled with exceptional problem analysis and customer service skills. Adept at enhancing operational efficiency and resolving complex billing issues to drive customer satisfaction.
CSG & ICOMS Billing system
Data Entry & Record keeping
Problem Analysis & resolution
Customer Service & Escalation Support
Account Reconciliation
Financial Reporting