Krystal Tallant
Connelly Springs
Summary
Dynamic customer service professional with extensive experience at Walmart, excelling in active listening and critical thinking. Proven track record of resolving customer complaints and enhancing satisfaction rates. Skilled in data entry and efficient transaction processing, consistently promoting loyalty programs to drive engagement and sales.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Walmart
04.2025 - 10.2025
- Assisted customers with inquiries, providing accurate product information and support.
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer complaints by identifying issues and offering appropriate solutions.
- Maintained cleanliness and organization of sales floor for optimal shopping experience.
Retail Sales Associate
Food Lion
01.2024 - 05.2024
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale system to ensure accuracy and speed.
- Maintained organized merchandise displays to promote sales and maximize customer engagement.
- Restocked shelves and ensured product availability to meet customer demands effectively.
Customer Service Representative
Krogers
11.2017 - 12.2019
- Collaborated with team members to ensure timely restocking of merchandise.
- Adapted to changing priorities while managing multiple customer interactions effectively.
- Provided feedback on inventory levels to enhance product availability for customers.
- Engaged with customers to promote loyalty programs and improve satisfaction rates.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH11-2031
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Walmart
04.2025 - 10.2025
Retail Sales Associate
Food Lion
01.2024 - 05.2024
Customer Service Representative
Krogers
11.2017 - 12.2019
Bachelor of Science - Health Administration
Southern New Hampshire University