KRYSTAL CANNON
MOORESVILLE,NC
Summary
Accomplished Executive Assistant / Virtual Assistant with 10+ years of experience supporting C-suite leaders and managing operations. Expertise in calendar management, travel coordination, project support, and client relations. Utilizes Microsoft 365, Google Workspace, QuickBooks, NetSuite, and Canva to enhance workflows and drive efficiency. Known for building trusted relationships and maintaining discretion in fast-paced remote settings.
Overview
17
17
years of professional experience
Work History
Operations Manager
AZP Transportation
Mooresville, NC
06.2021 - Current
- Oversaw logistics operations, enhancing scheduling, dispatching, and route tracking through NetSuite.
- Managed financial records in QuickBooks, ensuring accuracy of invoices, expenses, and payments.
- Cultivated strong relationships with team members to promote safety and uphold operational excellence.
Business Manager
SightSpan
Mooresville, NC
01.2026 - 06.2026
- Developed strategic business plans to enhance operational efficiency and drive growth initiatives.
- Led cross-functional teams to implement process improvements, resulting in streamlined workflows and increased productivity.
- Analyzed market trends to identify opportunities for new service offerings and competitive positioning.
- Enhanced client relationships through effective communication strategies and tailored service solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Streamlined business processes by implementing new project management tools and techniques.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Prepared detailed meeting agendas and minutes, ensuring accurate record-keeping and follow-up actions.
- Managed travel arrangements, optimizing itineraries to reduce costs and enhance convenience.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Document Services Specialist
TRC Companies
Greenville, SC
02.2024 - 03.2025
- Produced and edited proposals, reports, and client deliverables, ensuring accuracy and quality compliance.
- Developed and optimized Microsoft Word templates to enhance reporting efficiency.
- Coordinated printing, binding, and shipping of documents, ensuring timely delivery under tight deadlines.
- Assisted administrative team with ad-hoc tasks, contributing to improved workflow efficiency.
Pre-Construction Administrator (Contract)
Dillard Jones Builders
Greenville, SC
09.2023 - 01.2024
- Coordinated multiple construction projects, overseeing schedules, design boards, and client communications to ensure timely project execution.
- Collaborated with architects and design teams to produce precise project documents, enhancing clarity and compliance.
- Facilitated pre-bid and scope review meetings, aligning project stakeholders to ensure comprehensive understanding of project requirements.
Executive Assistant / Office Manager
ScanTech Sciences Inc.
Atlanta, GA
07.2019 - 12.2019
- Provided high-level administrative support to CEO, CTO, and senior executives, facilitating efficient operations.
- Coordinated executive travel and managed expense reports and confidential correspondence to ensure seamless communication.
- Streamlined internal operations by optimizing vendor contracts, managing supply inventory, and enhancing office administration.
- Managed executive calendars, scheduling appointments and coordinating meetings to optimize productivity.
- Facilitated communication between departments, enhancing collaboration and workflow efficiency.
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Executive Assistant / Office Manager
Argonne Capital Group
Atlanta, GA
01.2019 - 04.2019
- Supported five leaders and company owner with high-level administrative tasks, ensuring smooth operations.
- Coordinated meetings, travel arrangements, and corporate communications to enhance organizational efficiency.
- Created presentations and organized complex calendar scheduling to facilitate executive decision-making.
Travel & Expense Coordinator
Carter’s Inc.
Atlanta, GA
01.2015 - 01.2017
- Administered Concur T&E system, ensuring IRS compliance and facilitating timely reimbursements.
- Audited and approved reimbursement requests for domestic and international employees, ensuring accuracy and adherence to policies.
- Prepared monthly and quarterly reports for senior leadership, providing insights into travel and expense trends.
Executive Assistant & Procurement Specialist
S&K Aerospace
Atlanta, GA
01.2010 - 01.2015
- Supported VP of Operations with meeting planning and executive correspondence, enhancing communication efficiency.
- Drafted concise reports, proposals, and communications, streamlining decision-making for leadership.
- Coordinated procurement logistics and vendor relations, improving accuracy of delivery processes.
- Trained new staff on systems, policies, and reporting.
Education
Bachelor of Arts - Business Technology
DeVry University
Atlanta, GA05.2010
Skills
- Calendar management
- Client relations
- Process improvement
- Team leadership
- Decision-making
- Planning and implementation
- Microsoft Office
- Goal setting
- Interpersonal communication
- Project management abilities
- Schedule management
- Client relations
- CRM expertise
- Data management
- Vendor management
Timeline
Business Manager
SightSpan
01.2026 - 06.2026
Document Services Specialist
TRC Companies
02.2024 - 03.2025
Pre-Construction Administrator (Contract)
Dillard Jones Builders
09.2023 - 01.2024
Operations Manager
AZP Transportation
06.2021 - Current
Executive Assistant / Office Manager
ScanTech Sciences Inc.
07.2019 - 12.2019
Executive Assistant / Office Manager
Argonne Capital Group
01.2019 - 04.2019
Travel & Expense Coordinator
Carter’s Inc.
01.2015 - 01.2017
Executive Assistant & Procurement Specialist
S&K Aerospace
01.2010 - 01.2015
Bachelor of Arts - Business Technology
DeVry University