Kristy Chavez
Holly Ridge
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
11
11
years of professional experience
Work History
Delivery Driver
O Reilly's Auto Parts
Sneads Ferry, NC
02.2023 - 02.2026
- Delivered automotive parts efficiently to retail locations and customers.
- Managed daily delivery schedules to ensure timely service and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Maintained accurate records of deliveries, including receipts and inventory logs.
- Assisted in loading and unloading products, optimizing space for safe transport.
- Communicated effectively with customers to address inquiries and resolve delivery issues.
- Implemented route optimization strategies to reduce fuel consumption and improve efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Housekeeping Supervisor
Blue Water Inn
North Topsail Island,nc
01.2017 - 01.2023
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and procedures.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Coordinated scheduling of housekeeping team to optimize efficiency and coverage.
- Implemented inventory management system for cleaning supplies, reducing waste and costs.
- Conducted inspections of guest rooms and common areas to maintain quality control.
- Developed training materials for new hires to enhance onboarding process and retention.
- Collaborated with management to address guest feedback, improving overall satisfaction ratings.
- Streamlined communication between departments to enhance service delivery and operational flow.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Managed laundry sorting, washing, drying, and ironing.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
Kitchen Hand
Riverview Cafe
Sneads Ferry, NC
03.2015 - 01.2017
- Prepared ingredients and assisted chefs in food preparation to ensure timely service.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety standards.
- Operated kitchen equipment efficiently, ensuring proper usage and maintenance protocols were followed.
- Assisted in inventory management by tracking supplies and notifying supervisors of low stock levels.
- Trained new kitchen staff on operational procedures and safety protocols to enhance team performance.
- Streamlined workflows by implementing efficient cleaning routines, reducing downtime during peak hours.
- Collaborated with kitchen staff to optimize food production processes, enhancing overall service quality.
- Developed standard operating procedures for kitchen tasks, improving consistency and efficiency across shifts.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Plated and presented food following chef requirements.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Followed recipes and chef instructions to prepare food correctly.
- Transported food items from storage areas to kitchen for prepping.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Learned other teammates' work tasks to train as backup.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
- Implemented new cleaning protocols, resulting in cleaner and more organized kitchen environment.
- Streamlined communication between kitchen and service staff, reducing order mistakes and improving dining experience.
- Assisted in training new kitchen hands, leading to more competent and efficient kitchen staff.
- Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
- Streamlined waste disposal procedures, minimizing environmental impact and promoting sustainability.
- Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.
- Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
- Improved team efficiency by organizing workstations and prep areas before peak hours.
- Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
- Fostered culture of continuous improvement, suggesting changes that improved kitchen efficiency and employee satisfaction.
- Contributed to menu planning by providing feedback on popular dishes and potential improvements.
- Enhanced food presentation by assisting with final plating and garnishing, improving customer satisfaction.
- Assisted in food preparation for enhanced meal quality and speed of service.
- Reduced food waste by effectively managing food storage and rotation practices.
- Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
- Maintained strict adherence to food safety regulations, ensuring all dishes met health standards.
- Maintained inventory levels, ensuring availability of necessary supplies without overstocking.
- Assisted with inventory audits, identifying discrepancies and preventing potential stock issues.
Education
High School Diploma -
Dixon
Holly Ridge, NC06-2006
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Time management skills
- GPS and route planning
- Route management
Timeline
Delivery Driver
O Reilly's Auto Parts
02.2023 - 02.2026
Housekeeping Supervisor
Blue Water Inn
01.2017 - 01.2023
Kitchen Hand
Riverview Cafe
03.2015 - 01.2017
High School Diploma -
Dixon