Kristopher Cotton
Charlotte
Summary
Adept Automotive Technician and seasoned leader, I excel in problem-solving and team collaboration, demonstrated through a track record of reducing vehicle downtime and enhancing team productivity at Exton Nissan. Skilled in engine repair and fostering a positive work environment, my approach significantly boosts efficiency and workplace morale.
Overview
10
10
years of professional experience
Work History
Automotive Technician
Exton Nissan
05.2023 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Overnight Supervisor
Wawa
07.2020 - 01.2025
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
- Collaborated with other department supervisors to coordinate cross-functional projects or initiatives, ensuring that all teams were aligned in their efforts to achieve shared organizational objectives.
- Managed time-sensitive tasks such as promotional set-ups or end-of-season markdowns, allowing for seamless transitions between sale periods.
Automotive Technician
Faulkner Buick GMC
04.2022 - 04.2023
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Automotive Technician
Hill Cadillac
11.2020 - 04.2022
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Automotive Technician
Chapman Chevrolet
11.2019 - 11.2020
- Reduced repeat repair visits by implementing thorough quality control checks.
- Boosted team morale and productivity through effective communication and leadership.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Pepboys
Lube Tech
04.2017 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Overnight Manager
UPS
02.2015 - 07.2019
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
- Prepared, planned and implemented training programs to support ongoing staff development.
- Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
Team Leader
Shoe Carnival
02.2015 - 11.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor Of Liberal Studies - Human Resources Management
Pierce College
Puyallup, WAAutomotive Engineering
Community College of Philadelphia
Philadelphia, PA06.2018
Skills
- Strong work ethic
- Attention to detail
- Engine repai
- Problem-solving
- Safety awareness
- Time management
- Cust
- Team collaboration
- Team leadership
- Decision-making
- Verbal and written communication
- Complex Problem-solving
Timeline
Automotive Technician
Exton Nissan
05.2023 - Current
Automotive Technician
Faulkner Buick GMC
04.2022 - 04.2023
Automotive Technician
Hill Cadillac
11.2020 - 04.2022
Overnight Supervisor
Wawa
07.2020 - 01.2025
Automotive Technician
Chapman Chevrolet
11.2019 - 11.2020
Pepboys
Lube Tech
04.2017 - 11.2019
Overnight Manager
UPS
02.2015 - 07.2019
Team Leader
Shoe Carnival
02.2015 - 11.2017
Bachelor Of Liberal Studies - Human Resources Management
Pierce College
Automotive Engineering
Community College of Philadelphia
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