Kristin Womack
Raleigh
Summary
Finance professional with solid track record in maintaining precise financial records and implementing efficient accounting processes. Proven experience in managing complex bookkeeping systems and ensuring regulatory compliance. Highly reliable team player who adapts to changing needs and consistently delivers results through collaboration and problem-solving.
Overview
22
22
years of professional experience
Work History
Full Charge Bookkeeper/Accountant
Lee County Industries
02.2023 - Current
- Maintain financial transaction records by establishing accounts, posting transactions, and ensuring legal compliance
- Create and process invoices for accounts receivable
- Maintain subsidiary accounts by verifying, allocating, and posting transactions
- Prepare financial statements, such as ledgers, income statements, and balance sheets
- Utilize QuickBooks to manage and automate financial tasks when relevant
- Assist with creating budgets, financial forecasts, and quarterly reports
- Process payroll through ADP and record payroll journal entries in QuickBooks
- Process accounts payable and record in general ledger
- Reconciled bank statements on a monthly basis, identifying discrepancies and resolving issues promptly.
- Served as main point of contact for all employee expense reimbursement requests, reviewing submissions for compliance with company policies before approving payments.
Financial Assistance Officer
Living Arts College
09.2018 - 12.2022
- Actively reach out to students to get them registered in classes to increase persistence for the campus
- Manage and coordinate the set up for the department's financial aid modules and assist students with financial aid applications
- Monitor financial aid work flow processes to ensure students receive federal grants and loans in a timely manner
- Monitor student learning outcomes related to financial aid and advise students on satisfactory academic progress as it pertains to financial aid
- Assist students with completing financial aid SAP appeals
- Conduct orientations for new students so that they understand the student portal and financial aid guidelines
- Manage databases and spreadsheets to support the operations of the department
Student Support Advisor
DeVry University
10.2014 - 03.2018
- Actively reached out to students to enroll them in appropriate classes to increase university retention
- Managed and coordinated financial aid workshops and assisted students with financial aid application
- Monitored the financial aid workflow process to ensure federal funds were being disbursed in a timely manner
- Monitored student learning outcomes and provided academic guidance to ensure students were meeting satisfactory academic progress
- Assisted students in submitting academic appeals in accordance with Department of Education guidelines
- Conducted new student orientations and presentations to educate students on financial aid aspects and expectations
- Utilized various reports to ensure quarterly collections goal were being met
- Utilized Salesforce to work and resolve various student cases
Student Account Representative
Strayer University
11.2012 - 12.2013
- Assisted students with the financial aid application process to ensure that information was entered accurately
- Maintained student accounts to ensure transactions were posted correctly and reconciled any discrepancies
- Reviewed debit balance reports to minimize bad debt and maximize company profit
- Reviewed student accounts for billing, payment status and posted payments as they were received
- Evaluated student registrations to ensure that each student had a valid payment method to cover tuition charges and fees
- Ensured students were enrolled in correct classes in alignment with university curriculum and satisfactory academic progress
- Supported university admissions team to assist in maintaining weekly and quarterly enrollment goals were being met
- Responsible for all accounts receivable measures between the students and the business office
- Monitored and reviewed financial aid reports to ensure that all required documents were received in order to award and disburse student financial aid funding
Business Office Manager
Strayer University
06.2011 - 11.2012
- Responsible for overseeing a team of Student Account Representatives and ensuring accountability measures were in place
- Reviewed debit balance reports to identify issues that prevented the receipt of federal loans and grants
- Evaluated and analyzed the debit balance report to ensure that outstanding debts were identified and contacted students to set up payment arrangements in order to collect debts in a timely manner
- Supervised all financial aid staff to ensure that employees responded to telephone and email correspondence in a timely manner and assisted with financial aid inquiries
- Implemented financial aid work flow processes to ensure that students received financial aid awards and disbursements in a timely manner
- Provided professional development for financial aid staff and implemented training to staff to focus on the most up to date financial aid regulations
- Assisted the financial aid staff with removing obstacles for registration in accordance with university guidelines and regulations
- Processed invoices via Great Plains to ensure that outstanding invoices owed to the campus were being paid on time
- Conducted internal audits to ensure that processed and procedures were being executed within organizational guidelines and GAAP regulations
- Conducted quarterly and yearly performance evaluations with the financial aid staff and identified areas of improvement
Regional Support Officer
Strayer University
04.2010 - 06.2011
- Processed certifications for veteran student population for the state of North Carolina to ensure funding was received
- Provided training to campuses throughout the region to have a broader understanding of veterans benefits
- Responsible for training new Business Office Managers on the various aspects of the business office functions and managerial functions
- Maintained up to date files of veteran population and was involved with audits by the North Carolina State Approving Agency
- Assisted in campus audits to ensure that policies and procedures established by the university were being utilized
- Conducted weekly conference calls to train the Student Account Representatives regarding new policies and procedures to ensure consistency
Student Services Manager
Strayer University
11.2005 - 04.2010
- Responsible for overseeing a team of Student Account Representatives and ensuring accountability measures were in place
- Reviewed the debit balance report to identify issues that prevented Title IV funding from disbursing
- Implemented a system of checks and balances to ensure processes were being executed within university guidelines
- Provided overall coordination and supervision of financial aid processes
- Assisted with resolving financial aid issues and train staff on financial aid regulations
- Implemented financial aid workflow processes to ensure that student received financial aid awards and disbursements in a timely manner
- Ensured that daily registration goals were met through monitoring status reports
- Identified issues with processes and worked with the Business Office staff to implement changes to make processes run smoothly
Financial Aid Representative
Strayer University
12.2002 - 11.2005
- Assisted students with the financial aid application process to ensure eligibility to receive federal funding
- Contacted students to collect documents on compliance report in order for students to be awarded Title IV funding
- Reviewed expected financial aid report against actual aid received report to ensure accuracy in financial aid postings
- Reviewed various payment options with students to identify the best options for them to finalize class registrations
- Assisted with resolving financial aid issues and answering questions related to student aid
- Counseled students regarding withdrawal fees and return to Title IV funding and how eligibility for aid was affected
Education
Master of Arts - Business Administration
Strayer University
Raleigh, NC02-2006
Skills
- Payroll administration
- Financial reporting
- Accounts receivable
- Accounts payable
- Bank reconciliation
- Budget management
- QuickBooks usage
- Database management
- Customer service
Timeline
Full Charge Bookkeeper/Accountant
Lee County Industries
02.2023 - Current
Financial Assistance Officer
Living Arts College
09.2018 - 12.2022
Student Support Advisor
DeVry University
10.2014 - 03.2018
Student Account Representative
Strayer University
11.2012 - 12.2013
Business Office Manager
Strayer University
06.2011 - 11.2012
Regional Support Officer
Strayer University
04.2010 - 06.2011
Student Services Manager
Strayer University
11.2005 - 04.2010
Financial Aid Representative
Strayer University
12.2002 - 11.2005
Master of Arts - Business Administration
Strayer University
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