Kristin Vick
Oxford
Summary
Results-driven professional with extensive experience in data entry and customer service. Proven ability to maintain data integrity while delivering exceptional client support. Expertise in digitizing documents and modernizing systems to enhance operational efficiency. Detail-oriented and adaptable, with a strong work ethic and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
Bowers & Burrows
Henderson
08.2024 - Current
- Entered data into company databases and spreadsheets with high accuracy.
- Streamlined data entry processes through collaboration with colleagues.
- Generated reports and summaries for management review using software tools.
- Performed data entry from paper documents and emails into computer systems.
- Updated records with new or revised information as required.
- Verified completeness and accuracy of database entries consistently.
- Maintained confidentiality of sensitive information during data handling.
- Addressed customer inquiries related to data via phone or email.
Relationship Banker
First National Bank Of Pennsylvania
Henderson
03.2022 - 08.2024
- Established relationships with clients to assess financial needs.
- Educated customers on banking products and services.
- Processed transactions accurately at teller line, enhancing efficiency.
- Collaborated with team members to improve overall customer experience.
- Resolved client issues promptly to maximize satisfaction.
- Maintained compliance with banking regulations and policies.
- Assisted customers in opening checking and savings accounts, plus wire transfers.
- Conducted regular portfolio reviews to identify additional product opportunities.
Receptionist
Jeffy Ayscue Insurance Agency
Henderson
07.2020 - 05.2022
- Greeted clients to establish a welcoming atmosphere at insurance agency.
- Managed phone calls by directing inquiries to appropriate agents efficiently.
- Scheduled client appointments to optimize agent availability and meet client needs.
- Processed paperwork accurately, ensuring compliance with insurance regulations.
- Assisted clients with basic inquiries, delivering knowledgeable service and support.
- Organized filing systems for easy access to client records.
- Collaborated with team members to enhance workflow and improve customer satisfaction.
- Maintained reception area by organizing materials and tidying furniture.
Education
High School Diploma -
JF Webb High School
Oxford, NC06-2012
Some College (No Degree) - Education
Liberty University
Lynchburg, VASkills
- Data entry and management
- Spreadsheet and database accuracy
- Reporting and documentation
- Customer relationship management
- Financial compliance and understanding
- Transaction processing and accuracy
- Appointment scheduling and coordination
- Problem solving and decision-making
- Attention to detail and data integrity
- Effective communication skills
- Team collaboration and multitasking
- Confidentiality maintenance and professionalism
- Record keeping and bookkeeping
- Basic math and financial product knowledge
- Client communication and issue resolution
- Cash handling and money management
- Phone etiquette and customer needs assessment
References
References available upon request.
Timeline
Data Entry Clerk
Bowers & Burrows
08.2024 - Current
Relationship Banker
First National Bank Of Pennsylvania
03.2022 - 08.2024
Receptionist
Jeffy Ayscue Insurance Agency
07.2020 - 05.2022
High School Diploma -
JF Webb High School
Some College (No Degree) - Education
Liberty University