Kristin Jones
Raleigh,NC
Summary
Dynamic professional with extensive experience at Freight Handlers Inc., excelling in onboarding and recruitment processes. Proven ability in customer service and problem-solving, ensuring seamless integration of new hires. Skilled in data entry and maintaining compliance, contributing to efficient operations and enhanced team collaboration.
Overview
26
26
years of professional experience
Work History
COE Specialist
Freight Handlers Inc.
12.2021 - 05.2025
- Collaborated closely with Human Resources to ensure that all new employees received proper safety training and orientation.
- Partnered with human resources to assist in the recruitment and hiring processes for new team members.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Put together employee files and collected required digital or physical information to meet requirements.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Ordered required criminal, credit, and drug tests for new hires.
- Submitted i9s to confirm the legal eligibility of new hires to work in the United States.
- Answered inquiries and provided superior customer service to clients.
Bookkeeper
L and M Electric, INC.
01.2016 - 11.2021
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Completed tax forms in compliance with legal regulations.
- Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Office Manager
Capital Area Trusses, INC.
06.1999 - 10.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Computer skills
- Excellent communication
- Calm under pressure
- Phone etiquette
- Call center experience
- Data entry
Timeline
COE Specialist
Freight Handlers Inc.
12.2021 - 05.2025
Bookkeeper
L and M Electric, INC.
01.2016 - 11.2021
Office Manager
Capital Area Trusses, INC.
06.1999 - 10.2015
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