Kristin DeLuca
Cary
Summary
Outgoing Volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services.
Experience working with children and elderly people. Punctual, flexible, efficient and dedicated to community service.
Hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Cat Care Shift Leader; volunteer
Second Chance Pet Adoptions
04.2021 - Current
- Supervise groups of volunteers to ensure thorough and competent care of felines within a specific time frame; administer insulin injections for three diabetic cats; administer eye drops, ear drops, nasal spray, antibiotics in liquid and pill forms to cats as prescribed by veterinarian
- Cat care: socialize adoptable animals; maintain sanitary environment for cats and humans; work with other volunteers and staff to monitor animal health
- Dog transport: Pick up dogs facing euthanasia from shelters up to 90 minutes away and bring them to Second Chance, foster homes, or veterinary offices. Drive dogs to meeting points across NC/VA border for further transport to states with less crowded shelters.
- Facility help: organize donations; reset and sanitize kennels for new arrivals; sort and fold laundry; sanitize food and water bowls
- More than 1,380 hours logged
Volunteer with Enslaved Persons Project and Racially Restrictive Covenants Project
Wake County Register of Deeds
10.2021 - 10.2024
- Reviewed historic documents dating from late 18th century to mid 20th century for terms relevant to each project
- Identified property deeds denoting the purchase, sale, or gift of enslaved persons and indexed the names, ages, sexes and locations of these people
- Located real estate deeds with language restricting the sale of property to people with specific ethnic background; indexed data from those deeds for use in larger project
Leadership Development and Compliance
Wake County PTA Council
07.2023 - 06.2024
- Monitored 195 local PTA units to ensure all compliance documents were submitted in full and on time; reduced noncompliant units to 6%
- Answered questions from local unit leaders including but not limited to: holding elections; parliamentary procedures; reading and understanding bylaws; financial obligations and insurance; IRS filings
Board member
Centennial Campus Magnet Middle School PTSA
07.2021 - 06.2023
- Vice president: assisted in creation of budget; ensured compliance with non-profit regulations; recruited members and volunteers; identified potential donors and sponsors
- Audit committee chair: responsible for monthly and end of year financial reviews
- Membership manager: created a variety of family memberships to encourage growth in both student and parent membership numbers from 25 to 119.
- Fundraising lead: Planned and executed a raffle for the community that resulted in $1500 profit with only two weeks of preparation
President
European PTA
07.2018 - 05.2020
- Recruited and trained board members for state-level PTA covering 31 Department of Defense schools in Europe
- Created and presented training materials for PTA officers
- Planned, organized, and oversaw two training events for PTAs across Europe with 70-110 attendees
- Managed social media for EPTA
- Responded to requests for information and assistance from local leaders
Center Operations Specialist
USO Stuttgart
08.2018 - 01.2020
- Provided excellent customer service to center visitors
- Planned and executed community events including preschool story and craft time; monthly lunches; and craft classes. Increased attendance at story time resulting in need for a reservation system and waitlist.
- Maintained clean and organized center with ample refreshments for service members and families; created inventory tracking system for purchases
- Recruited and trained new volunteers
- Organized and maintained records related to purchases and supplies on hand for programs
- Created after action reports for every event
- Contributed to social media accounts by posting photos, videos, and event information
- Planned and executed trips and tours to multiple locations within Germany, Italy, Poland, Belgium, Luxembourg, Netherlands, France, and Austria.
Bookseller and Special Orders Clerk
Borders Books Music and Cafe
07.1999 - 10.2001
- Provided outstanding customer service in large retail environment
- Located desired materials for customers in store or through inquiries with multiple vendors for special orders
Editor and designer
CTB/McGraw-Hill
02.1998 - 07.1999
- Created and edited standardized testing materials using desktop publishing software for the states of Florida and California
News Editor
Bryan-College Station Eagle
08.1996 - 08.1997
- Designed and edited front page of daily newspaper 5 times a week
- Supervised a staff of four copy editors in design and editing of news section of daily newspaper
- Coordinated with photographers, sports editor, and lifestyle editor on selection and promotion of local stories
Copy Editor
Bryan-College Station Eagle
03.1996 - 08.1996
- Copy edited news stories from local reporters and wire services for publication
Education
MLIS - Library and Information Science
University of North Carolina Greensboro
BS - Investigative Forensics
University of Maryland University College
Adelphi, MD03.2017
BA - English, Journalism minor
Texas A&M University
College Station, TX05.1996
Skills
- Skilled in utilizing Google Workspace applications
- Resource management
- Flexible and adaptable
- Customer service management
- Staff supervision
- Problem-solving
- Diplomatic and fair
- Shift leadership
- Strong verbal and written communication
- Technical support
- Policy and procedure enforcement
Accomplishments
- Supervised teams of 4 volunteers two or more times per week
- Planned and executed community events for children and adults
- Conducted training sessions for PTA officers in groups of 10-30
- Planned conferences for 100+ attendees, speakers, and vendors
- Used Microsoft Excel to track unit compliance with regulations
- Achieved 94% compliance rate through effective communication and proactive intervention with local PTA unit officers
- Achieved 376% growth in membership by promoting PTA membership to teachers and parents at Title I middle school
Certification
Red Cross First Aid, CPR, AED for infants, children, and adults
Timeline
Leadership Development and Compliance
Wake County PTA Council
07.2023 - 06.2024
Volunteer with Enslaved Persons Project and Racially Restrictive Covenants Project
Wake County Register of Deeds
10.2021 - 10.2024
Board member
Centennial Campus Magnet Middle School PTSA
07.2021 - 06.2023
Cat Care Shift Leader; volunteer
Second Chance Pet Adoptions
04.2021 - Current
Center Operations Specialist
USO Stuttgart
08.2018 - 01.2020
President
European PTA
07.2018 - 05.2020
Bookseller and Special Orders Clerk
Borders Books Music and Cafe
07.1999 - 10.2001
Editor and designer
CTB/McGraw-Hill
02.1998 - 07.1999
News Editor
Bryan-College Station Eagle
08.1996 - 08.1997
Copy Editor
Bryan-College Station Eagle
03.1996 - 08.1996
BS - Investigative Forensics
University of Maryland University College
BA - English, Journalism minor
Texas A&M University
MLIS - Library and Information Science
University of North Carolina Greensboro
Awards
Dean’s List, UMUC throughout enrollment term; European PTA Volunteer of the Year 2017; USO Stuttgart Volunteer of the Month, Feb. 2018 and June 2016; USO Stuttgart Volunteer of the Quarter, 1st quarter 2018 and 2nd quarter 2016; USO Rhein Main Area Volunteer of the quarter 1st quarter 2018; nominated for USAG Stuttgart Volunteer of the Year 2016; Presidential Volunteer Service Award recipient 2017.