Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Burgess

Lenoir

Summary

Dynamic customer service professional with a proven track record at Work Solutions, recognized for enhancing client satisfaction through exceptional communication and support. Adept at adapting quickly to new challenges, I excel in fast-paced environments, demonstrating reliability and a strong work ethic while consistently exceeding performance expectations.

Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.

Offering friendly demeanor and willingness to learn and excel in event customer service. Brings ability to quickly grasp new concepts and apply customer service techniques effectively. Ready to use and develop communication skills and organizational abilities in Customer service role.

Overview

5
5
years of professional experience

Work History

Customer Service

Work Solutions
09.2024 - Current
  • Increased clientele through exceptional customer service and professional communication skills.

Provided excellent customer service by addressing concerns promptly and professionally.

  • Provided excellent customer service, addressing any concerns or inquiries promptly.
  • Exceeded performance expectations, receiving recognition for outstanding customer service skills.

Delivery

Amazon Flex
08.2020 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Education

High School Diploma -

Warren Woods Tower High School
Warren, MI
06-1987

Skills

  • Customer Service Excellence
  • Customer Service Improvement
  • Customer service aptitude
  • Professional customer service
  • Customer service and support
  • Customer service
  • Reliable customer service

Timeline

Customer Service

Work Solutions
09.2024 - Current

Delivery

Amazon Flex
08.2020 - 09.2024

High School Diploma -

Warren Woods Tower High School
Kristin Burgess