Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristie Stebbins

Richlands

Summary

Experienced multi unit Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

13
13
years of professional experience

Work History

Store Manager

Carter's Babies & Kids
Jacksonville
10.2017 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Leveraged business acumen to effectively analyze and interpret KPIs, driving strategic decision-making.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Supported inventory management by organizing stock and conducting audits.
  • Utilized point-of-sale systems for efficient transaction processing.
  • Enforced safety protocols and cleanliness standards throughout the store.
  • Recruited, trained and supervised new employees.
  • Created weekly work schedules for store personnel.
  • Maintained accurate records of employee performance reviews.
  • Managed inventory tracking with weekly RFID counts to minimize loss.
  • Updated and maintained store signage and displays.
  • Executed reactive merchandising strategies to optimize product placement and enhance store appeal.
  • Graduated from an 18-month leadership development initiative designed for District Manager preparation.
  • Supported the district manager in the recruitment, evaluation, and staffing processes across different stores.
  • Oversaw district operations in the absence of the district manager, ensuring seamless business continuity.
  • Led district-wide asset protection initiatives, ensuring compliance with company standards and minimizing shrinkage.
  • Directed presentation efforts across multiple store formats, maintaining brand consistency and enhancing customer experience.
  • Managed multiple store locations, ensuring operational efficiency and consistent performance.
  • Performed comprehensive store audits in collaboration with corporate partners such as AP, PLCC, and Regional VP.

Patient Care Representative

Shields MRI
Worcester
01.2016 - 08.2017
  • Assisted patients with appointment scheduling and insurance verification.
  • Provided clear instructions for MRI procedures to ensure patient understanding.
  • Managed patient records using electronic health record systems efficiently.
  • Coordinated communication between patients and medical staff for optimal care.
  • Addressed patient inquiries and resolved issues promptly and professionally.

Medical Biller

Medical Bureau of Economics
Worcester
02.2013 - 01.2016
  • Processed medical claims using advanced billing software systems.
  • Reviewed patient records for accuracy and completeness before submission.
  • Coordinated with healthcare providers to resolve claim discrepancies effectively.
  • Managed patient inquiries regarding billing and insurance coverage details.
  • Ensured compliance with healthcare regulations and industry standards consistently.
  • Trained new staff on billing procedures and system navigation techniques.

Education

Some College (No Degree) - Nursing

Daytona State College
Daytona Beach, FL

Skills

  • Inventory management
  • Point-of-sale systems
  • Employee training
  • Visual merchandising
  • Cash handling
  • Customer relationship management
  • Strategic decision making
  • Operational efficiency
  • Performance evaluation
  • Staff recruitment
  • Time management
  • Team building
  • Conflict resolution
  • Policies and procedures
  • Leading staff meetings
  • Personnel development
  • Verbal and written communication
  • Performance metrics evaluation
  • Loss prevention
  • Security system monitoring

Accomplishments

  • Emerging Leaders Graduate 2022
  • Store Manager Leadership Academy Graduate 2025
  • Global Love Award Nominee 2025

Timeline

Store Manager

Carter's Babies & Kids
10.2017 - Current

Patient Care Representative

Shields MRI
01.2016 - 08.2017

Medical Biller

Medical Bureau of Economics
02.2013 - 01.2016

Some College (No Degree) - Nursing

Daytona State College

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Kristie Stebbins