Kristie Perry
Wendell,NC
Summary
Accomplished individual with a solid background in customer service and retail operations. Expertise in inventory and collection management, contributing to improved efficiency and customer retention. Committed to delivering exceptional service and fostering team success. Available for employment across various sectors in the US.
Overview
18
18
years of professional experience
Work History
Customer Service/ Management
Brothers Cleaners
01.2017 - Current
- Ensured accuracy by processing sales and payments efficiently.
- Maintained meticulous transaction records to support financial integrity.
- Supported inventory management efforts to enhance stock control.
- Recorded customer items in database for streamlined operations.
- Implemented marketing strategies to increase customer engagement.
- Facilitated training programs for new employees on essential tasks.
- Managed billing and collections processes to maintain revenue streams.
Customer Service/Receiving Clerk and paperwork
Perry’s Gun Shop
11.2020 - 10.2022
- Achieved or surpassed performance goals through effective communication and teamwork.
- Exhibited adaptability in dynamic environments to meet varying customer demands.
- Provided outstanding customer service by addressing needs promptly and efficiently.
- Implemented organized filing and data archiving systems to streamline operations.
- Ensured proper inventory control procedures to maintain optimal stock levels.
- Logged firearms meticulously, ensuring compliance with legal standards.
- Demonstrated expertise in cash register operations for efficient transaction processing.
- Cultivated repeat business through personalized customer relations.
Office Manager
river road auto sales
05.2007 - 10.2017
- Executed timely payment of bills related to car lot operations, ensuring financial stability.
- Managed necessary car payments to mitigate financial risks.
- Retrieved vehicle plates from DMV, contributing to smooth registration processes.
- Ordered parts efficiently to meet maintenance needs and minimize downtime.
Front End Supervisor
T.J. Maxx
03.2012 - 09.2016
- Developed training programs for new hires focused on register and customer service skills.
- Increased participation in rewards card program through targeted promotions.
- Executed sales processing and maintained accuracy in payment handling.
- Handled customer complaints and coordinated refund processes efficiently.
Education
High School Diploma -
Apex High School
Apex, NC05.2008
Skills
- Account Management
- Front desk
- Data entry
- Multi-line phone systems
- Customer Support
- Front Desk
- Office Management
Timeline
Customer Service/Receiving Clerk and paperwork
Perry’s Gun Shop
11.2020 - 10.2022
Customer Service/ Management
Brothers Cleaners
01.2017 - Current
Front End Supervisor
T.J. Maxx
03.2012 - 09.2016
Office Manager
river road auto sales
05.2007 - 10.2017
High School Diploma -
Apex High School