Kristie Norwood

Customer service, including answering calls, setting up accounts, billing issues, managing high call volume in the heating season, I have trained several employees and try to give best customer service everyday.....also trained in electric and assist as needed during high call times.

Customer service, answering calls, setting up new accounts, assisting in selling products on showroom floor. I also did month end closeout procedures, posted gas tickets as well as service orders and helped with year end inventory and printed out drivers routes before they switched to tablets.....I set up for all meetings at the office and was responsible for ordering food....

I started at First Citizens as a float teller in the Hickory area and went to full time teller in Rutherford College.....I transferred to the Lenoir branch after about 2 years and was the Administrative Assistant to the Business Banker for about 5 years....I then was transferred to the Hudson Branch to be the Administrative Assistant to the manager there for several years until I went to the Granite Branch due to the Admin job position being eliminated.....I assisted customers with financial needs, including working with cash, checks and deposits. I set up banking accounts and assisted customers with issues on their accounts.... I also was responsible for setting up all board meetings and doing all the paperwork for the board books, as well as setting up the meals....