Kristen Stout
Greenville
Summary
Dynamic professional with a proven track record excelling in customer service and inventory management. Demonstrated leadership in streamlining operations and enhancing team efficiency. Known for a positive attitude and effective decision-making, significantly improving service delivery and operational workflow. Skilled in fostering teamwork and developing staff, ensuring high-quality customer experiences.
Overview
3
3
years of professional experience
Work History
Manager
Sam's Bagels
08.2021 - 09.2024
- Implemented time-saving strategies for more efficient order fulfillment during busy periods.
- Supported kitchen staff in preparing food orders quickly while adhering to strict health and safety guidelines.
- Assisted in maintaining a clean and organized work environment for optimal food preparation and service.
- Conducted regular inventory checks, optimizing stock levels for consistent product availability.
- Streamlined order processing with accurate cash handling, ensuring quick transactions for customers.
- Assisted in training new employees on company policies, procedures, and best practices for exceptional service delivery.
Counter Service Pizza Maker
Franco's
04.2024 - 08.2024
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Took and processed over customer orders.
Hairstylist Apprentice
Glamorous Hair and Nails
09.2023 - 08.2024
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Maintained a clean and organized workstation, ensuring optimal work conditions for both clients and stylists.
- Supported team members during peak hours by taking on additional responsibilities as needed, resulting in smooth workflow and satisfied customers.
Education
Bachelor of Arts - Marketing
East Carolina University
Greenville, NC05-2028
High School Diploma -
Catonsville High School
Catonsville, MD06-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Shift scheduling
- Clear communication
- Inventory management
- Teamwork and collaboration
- Positive attitude
- Skilled in Managing Multiple Tasks
Timeline
Counter Service Pizza Maker
Franco's
04.2024 - 08.2024
Hairstylist Apprentice
Glamorous Hair and Nails
09.2023 - 08.2024
Manager
Sam's Bagels
08.2021 - 09.2024
Bachelor of Arts - Marketing
East Carolina University
High School Diploma -
Catonsville High School
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