Kristen Ripley
Spring Lake,NC
Summary
Information Technology Specialist experienced in managing data for the U.S. government and distributing information across organizations. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Animal Caretaker
Independent Contractor - Self Employed
05.2023 - Current
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Gave medication to pets following guidelines from owners.
Bartender
Independent Contractor - Self Employed
06.2018 - Current
- Completed Bartending Course and Alcohol Server Training at Raleigh's Bartending School.
- Developed signature cocktail menu for each private event that requested one.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up glassware, liquor and other necessary supplies for special events.
- Promoted warm, fun atmosphere for guests and team members.
Information Technology Specialist
United States Army
01.2007 - 03.2018
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Selected to serve as team member during six month Fort Bragg Network Enterprise Center and 7th Signal Command Network Modernization - CONUS Project, upgrading over 1,000 Brocade switches to Cisco.
Education
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
North Carolina State University
Raleigh, NC05.2025
Associate of Science -
Fayetteville Technical Community College
Fayetteville, NC07.2022
Associate in General Education -
Fayetteville Technical Community College
Fayetteville, NC05.2021
Skills
- Network Administration
- Device Configuration
- End-User Support
- Network Security
- Leadership
- Time Management
- Critical Thinking
- Problem-Solving
- Teamwork
- Adaptable
Certification
- Basic Skills Course (10 weeks)
- Advanced Skills Course (Information System Technology) (20 weeks)
- Basic Leadership Development Course (4 weeks)
- CompTIA Security+
Accomplishments
- Military Outstanding Volunteer Service Medal (2)
Timeline
Animal Caretaker
Independent Contractor - Self Employed
05.2023 - Current
Bartender
Independent Contractor - Self Employed
06.2018 - Current
Information Technology Specialist
United States Army
01.2007 - 03.2018
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
North Carolina State University
Associate of Science -
Fayetteville Technical Community College
Associate in General Education -
Fayetteville Technical Community College
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