Kristen Miles
Cary
Summary
Enthusiastic and resourceful college student with experience in customer service, food service, and event coordination. Known for strong teamwork, clear communication, and a commitment to guest satisfaction and safety. Seeking a summer position where I can contribute to positive guest experiences while continuing to develop hospitality and customer service skills.
Overview
10
10
years of professional experience
Work History
Trampoline Park Team Member
Flip N Fly
Wilmington, NC
07.2023 - Current
- Provided excellent customer service by assisting guests with check-in, reservations, inquiries, and payments at the front desk.
- Hosted birthday parties and special events, coordinating activities, serving food and ensuring a fun, organized experience for guests.
- Monitored trampoline attractions and facility areas to enforce safety rules, assist guests, and maintain a safe environment.
- Prepared and served food and beverages, operated the POS system, and maintained cleanliness and inventory in the café.
Carnival Game Operator
Green Acres Corn Maze
Cary, NC
09.2016 - 11.2017
- Operated carnival game booth and explained rules to customers.
- Handled cash transactions and provided customer service in a fast-paced environment.
- Awarded prizes and maintained accurate inventory of game prizes.
- Cared for and monitored live rabbits to ensure their safety and well-being throughout events.
- Engaged with guests of all ages to create a positive and enjoyable experience.
Education
High School Diploma -
Green Hope High School
Cary, NCNo Degree - Biochemistry
University of North Carolina At Wilmington
Wilmington, NC12-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Workplace safety
- Leadership qualities
Timeline
Trampoline Park Team Member
Flip N Fly
07.2023 - Current
Carnival Game Operator
Green Acres Corn Maze
09.2016 - 11.2017
High School Diploma -
Green Hope High School
No Degree - Biochemistry
University of North Carolina At Wilmington