Kristen McNeish
Carolina Shores
Summary
Permanent career placement in a highly motivated and personally satisfying environment through a successful application of my interpersonal and financial management skills and experience.
Overview
25
25
years of professional experience
Work History
Benefits Administration Manager
isolved Inc.
01.2014 - Current
- Currently I manage HSA, FSA, DCA, HRA, Transit, Parking, POP, WRAP and COBRA accounts for several clients.
- Full administration of plans, including implementation and account creation, document compliancy, safe harbor testing, and open enrollment procedures.
- I process all reimbursement claims as well as administer reimbursement payments.
- I am in charge of COBRA administration making sure all required forms and notices are sent, received and timeframes are managed correctly along with payment collection.
- I started and continue to maintain a Wellness program for the entire company with several wellness activities and challenges throughout the year.
Claims Support Specialist
American Benefits Group
01.2009 - 01.2014
- When I started at ABG I was originally in the COBRA department processing payments and administering COBRA for several companies.
- I moved over to the Flex department processing HRA, FSA, DCA, Transit & Parking claims for all participants from several companies on a daily basis sent to us through several systems.
- It was my responsibility to also make payroll contributions for participants and process any changes that may occur.
- I ran Purchase returns and applied to all accounts as necessary.
- I have learned to operate three claims systems and I ran Flex debit card transactions for two of the systems making sure all transaction are substantiated to the proper accounts.
- I am certified in COBRA administration as well as Cafeteria Plans.
Accounting/Book Keeper
J.M.O’Brien & Co.
01.2008 - 01.2009
- At J M O’Brian I did book keeping for several small businesses in the area.
- I performed bank reconciliations using Quick books; payroll tasks include paying all Federal & State withholdings.
- Compute Sales & Use taxes & make all tax payments.
- A/R, A/P, and compiling Balance Sheets, Income Statements & Trial Balance reports as needed by all clients.
Human Resources/Payroll Administrator
Concord Electric Supply Ltd.
01.2005 - 01.2007
- In this position, I was solely responsible for all Human Resources aspects and administering Payroll using ADP payroll systems for over 250 employees within the company.
- This involved calculating employee time sheets and salaries throughout multiple States.
- I processed and kept track of all 401K plans, wage garnishments, 125 Cafeteria plans, Cobra, vacation and sick time.
- In addition, it was my responsibility to maintain all employee benefit packages including medical, dental, and life insurance policies.
- I also performed end of month/year processing and proper tax filings.
- Additional responsibilities included monthly calculation of sales analysis and developing reports for several divisions and multiple branches within the company which included P&L statements.
Operations Manager/Executive Administrative Assistant
Pioneer Valley Posta Credit Union
01.2002 - 01.2004
- Several of my responsibilities included Vault management, data processing, account maintenance, teller line supervision, payroll, scheduling, new employee training, A/R, A/P, and general ledger accounting duties.
- I reported directly to the CEO offering any and all assistance necessary.
- I was instrumental in the end of month/year processing, as well as preparing informational packets for monthly board meetings.
Teller
Polish National Credit Union
01.2000 - 01.2002
- At this position I performed a number of tasks rudimentary to banking including withdrawals, deposits, check cashing, etc.
- Performing maintenance on customer accounts as well as opening new accounts were important aspects of this job.
- Critical to my success was a commitment to providing the best customer service possible.
Education
High School Diploma - College Prep
South Hadley High School
South Hadley01.1989
Accredited Courses - Accounting, Quick Books/Quick Rate, Microsoft Word and Excel
Holyoke Community College
Classes - proper employee management and Human Resource techniques
Employers Association of the Northeast
References
Available upon request
Timeline
Benefits Administration Manager
isolved Inc.
01.2014 - Current
Claims Support Specialist
American Benefits Group
01.2009 - 01.2014
Accounting/Book Keeper
J.M.O’Brien & Co.
01.2008 - 01.2009
Human Resources/Payroll Administrator
Concord Electric Supply Ltd.
01.2005 - 01.2007
Operations Manager/Executive Administrative Assistant
Pioneer Valley Posta Credit Union
01.2002 - 01.2004
Teller
Polish National Credit Union
01.2000 - 01.2002
High School Diploma - College Prep
South Hadley High School
Accredited Courses - Accounting, Quick Books/Quick Rate, Microsoft Word and Excel
Holyoke Community College
Classes - proper employee management and Human Resource techniques
Employers Association of the Northeast