Kristen Edwards
Ash
Summary
Dynamic Donation Specialist with CRCI, adept at fostering donor relationships and enhancing experiences through exceptional customer service and effective communication. Proven ability to process donations accurately while maintaining attention to detail and reliability. Committed to educating the community on organizational impact, driving engagement and loyalty among supporters.
Developed exceptional donor engagement and communication skills within fast-paced, mission-driven environment. Skilled in database management and relationship-building, with ability to adapt these capabilities to new and diverse fields. Seeking to leverage these transferrable skills to drive meaningful impact in new professional setting.
Radiating compassionate and empathetic demeanor, fully equipped to excel in facilitating and managing donation processes. Possesses solid understanding of donor engagement and database management, accompanied by strong communication and organizational skills. Capable of driving positive outcomes and fostering impactful donor relationships.
Overview
1
1
year of professional experience
Work History
Donation Specialist
CRCI
09.2024 - Current
- Maintained a clean, welcoming environment for donors at all times, creating a positive experience that encouraged repeat donations.
- Educated potential donors about the organization''s mission and impact on the community to encourage their support.
- Provided exceptional customer service to address donor concerns or questions promptly and professionally.
- Developed strong relationships with donors through regular communication, building trust and loyalty towards the organization.
- Processed donations accurately, ensuring donor preferences were respected and acknowledged appropriately.
- Enhanced donor experience by providing efficient, friendly service during the donation process.
- Monitored donation processing systems to ensure proper function, troubleshooting any issues as needed to minimize disruptions in service.
Education
GED -
Poyner Education
Florence SC03-2004
Skills
- Donor relations
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Public relations
- Self motivation
- Conflict resolution
Timeline
Donation Specialist
CRCI
09.2024 - Current
GED -
Poyner Education
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