Kristal Diaz Herrera
Conover
Summary
Dynamic professional with a proven track record at Tyson Foods, excelling in quality assurance and operational efficiency. Recognized for exceptional problem-solving and time management skills, I effectively collaborated with teams to enhance product reliability and compliance. Committed to maintaining high standards, I adapt quickly to challenges while ensuring safety and quality in fast-paced environments.
Overview
4
4
years of professional experience
Work History
FSQA Backup
Tyson Foods
Claremont, NC
03.2025 - Current
- Demonstrated effective time management skills.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Followed safety food protocols, HCCAP,
- Conducted routine inspections to ensure product quality and compliance with safety standards.
- Documented inspection results and maintained detailed records for regulatory compliance.
- Collaborated with production staff to resolve quality issues and implement corrective actions.
- Monitored equipment calibration to maintain accuracy in testing processes.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Kept up-to-date with industry best practices and emerging technologies to continually improve the effectiveness of quality control measures.
- Reviewed production processes and identified potential quality issues.
- Reported problems and concerns to management.
- Analyzed data trends to identify areas of concern and recommend proactive solutions, resulting in fewer product returns.
- Proved efficient multitasking with day to day task of the job.
- Adapted to every situation the job brought.
- Has been assigned to take over for former team members and have shown great time management, multitasking and ability to adapt to turn assignments on time.
General Laborer
Tyson Foods
Claremont, NC
06.2023 - Current
- Maintained cleanliness and organization in production areas to ensure safety standards.
- Followed safety protocols to minimize workplace hazards and ensure compliance.
- Trained new employees on operational procedures and best practices.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Cleaned and maintained tools, equipment and worksites.
- Increased productivity with effective communication and collaboration among team members.
- Conducted routine inspections of equipment for proper functionality and safety compliance.
- Collaborated with team members to meet production goals and deadlines.
Wendys Crew Member
Wendys Fast Food
Conover, NC
06.2022 - 05.2024
- Provided exceptional customer service in fast-paced environment.
- Operated kitchen equipment efficiently to prepare menu items.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted team members in achieving daily operational goals.
- Handled cash transactions accurately while following safety protocols.
- Adapted quickly to changing priorities during peak hours.
- Supported training of new crew members on standard procedures.
- Ensured compliance with food safety regulations and guidelines.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Bunker Hill High School
Claremont, NC05.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Verbal communication
- Problem resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
FSQA Backup
Tyson Foods
03.2025 - Current
General Laborer
Tyson Foods
06.2023 - Current
Wendys Crew Member
Wendys Fast Food
06.2022 - 05.2024
High School Diploma -
Bunker Hill High School