Kourtney Spiegler
Fayetteville
Summary
Dynamic and dedicated professional with experience at Bubbas 33, excelling in order delivery practices and guest seating. Proven ability to resolve customer complaints and maintain high hygiene standards, ensuring a positive dining experience. Strong team player with a commitment to fostering a welcoming environment and enhancing customer satisfaction.
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Overview
2
2
years of professional experience
Work History
Server
Bubbas 33
01.2023 - 08.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
Caregiver
Salem Methodist Church
09.2022 - 07.2023
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Provided emotional support and guidance to children during difficult times.
- Worked with children to develop good cognitive, physical and language skills.
- Encouraged children to develop healthy social and emotional skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Assisted in potty training and toilet hygiene.
- Read stories, sang songs and facilitated creative play.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
High School Diploma -
Cape Fear High School
Fayetteville NCNo Degree - Biology
East Carolina University
Greenville, NC05-2027
Skills
- Table resetting
- Order delivery practices
- Social and academic development
- Activities leadership
- CPR training
- First Aid Certified
- CNA 1 License
- Team member support
Timeline
Server
Bubbas 33
01.2023 - 08.2024
Caregiver
Salem Methodist Church
09.2022 - 07.2023
High School Diploma -
Cape Fear High School
No Degree - Biology
East Carolina University
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