KORY PRICE
Lillington
Summary
Highly motivated and results-driven professional with a strong background in sales,warehouse operations, inventory management, and customer service. Proven ability to deliver exceptional service while identifying opportunities for improvement and driving operational efficiency. Demonstrated expertise in product handling, sales support, and communication, with a keen ability to meet customer needs, boost inventory accuracy, and achieve sales targets. Excels in fast-paced environments and committed to providing top-tier service and driving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Westlake Chemical
07.2024 - 03.2025
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Maintained open communication with team and supervisors to resolve production-related issues promptly, ensuring smooth operations and customer satisfaction.
Area Manager
Amazon Fulfillment Warehouse
06.2023 - 06.2024
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Shipping and Receiving Manager
Douglas Express Delivery
07.2021 - 01.2024
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Sales Associate
ABC Fine Wine & Spirits
11.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Plant Manager
Faurecia
04.2020 - 10.2020
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
Sales Manager
Dollar General Warehouse
12.2019 - 03.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
Bachelor Of Business Administration - Entrepreneurship
Alcorn State University
Lorman, MS12.2023
Skills
- Customer Relationship Management
- Sales Support & Order Fulfillment
- Product Knowledge & Demonstration
- Inventory Management & Accuracy
- Problem Solving & Conflict Resolution
- Communication & Negotiation
- CRM Software & Digital Record-Keeping
- Time Management & Multitasking
Timeline
Team Leader Manager
Westlake Chemical
07.2024 - 03.2025
Area Manager
Amazon Fulfillment Warehouse
06.2023 - 06.2024
Shipping and Receiving Manager
Douglas Express Delivery
07.2021 - 01.2024
Sales Associate
ABC Fine Wine & Spirits
11.2020 - 06.2021
Plant Manager
Faurecia
04.2020 - 10.2020
Sales Manager
Dollar General Warehouse
12.2019 - 03.2020
Bachelor Of Business Administration - Entrepreneurship
Alcorn State University
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