Kobe Pearson
Goldsboro
Summary
Hardworking Service Technician skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.
Overview
10
10
years of professional experience
Work History
A & P Airplane Mechanic
Fly Exclusive
09.2023 - Current
- Demonstrated exceptional troubleshooting skills by identifying root causes of mechanical failures and implementing effective solutions.
- Facilitated cross-functional communication between pilots, air traffic controllers, engineers, and ground crew to ensure seamless coordination in addressing technical issues.
- Recorded maintenance actions in aircraft logbooks.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Upholstery and interior refurbish
Service Technician
Deacon Jones
12.2021 - 09.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Service Technician
Capital Ford Roush Of Rocky Mount
06.2019 - 12.2021
- Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components including multi-point inspections, diesel oil and filter changes, tire pressure sensor training, electrical wiring, detailing and body work.
- Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
- Setup and operated mechanical and manual servicing equipment.
- Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
- Engaged with customers to deliver outstanding customer services and secure repeat business.
- Completed yearly maintenance visits and examined previously completed work for accuracy.
- Conducted reactive service appointments to diagnose and fix problems.
- Logged services performed in service ticket system accurately.
- Facilitated new team member training on service processes to increase productivity.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Replaced defective brake components and securely connected new items to existing structures.
- Cleaned and lubricated machinery according to preventive maintenance schedules.
- Adjusted, connected, or disconnected wiring, piping, and tubing to complete repairs and installations.
- Filled out work orders, repair logs, and maintenance plans to document work completed.
- Assessed blueprints, schematics, and repair manuals to assess malfunctions and perform repairs.
Stocker Associate
Fred's Food Club
12.2018 - 04.2019
- Maintained merchandise presentation by stocking and rotating merchandise.
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
- Processing freight and preparing backroom for incoming freight.
- Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
- Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
- Utilized inventory management system to complete bin audits, work inventory exceptions and correct shelf capacities.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Apprentice Auto Mechanic
C & R Auto Repair
05.2015 - 12.2017
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
Education
A & P Mechanic
Wayne Community College
Goldsboro, NC06-2025
Certificate - Vehicle Inspections
Nash Community College
Rocky Mount, NC2021
Skills
- Power tool mastery
- Troubleshooting and analysis
- Mechanical abilities
- Testing and analysis
- brakes, electrical, transmissions and diesel equipment expertise
- Troubleshooting and diagnostics
- Worksite preparation
Education and Training
other
Timeline
A & P Airplane Mechanic
Fly Exclusive
09.2023 - Current
Service Technician
Deacon Jones
12.2021 - 09.2023
Service Technician
Capital Ford Roush Of Rocky Mount
06.2019 - 12.2021
Stocker Associate
Fred's Food Club
12.2018 - 04.2019
Apprentice Auto Mechanic
C & R Auto Repair
05.2015 - 12.2017
Certificate - Vehicle Inspections
Nash Community College
A & P Mechanic
Wayne Community College
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