Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic
KNICKERJOHN MAXION

KNICKERJOHN MAXION

Charlotte

Summary

A graduate of Hotel, Restaurant and Management who works with dedication and compassion to reach the goal of the organization. Seeking an entry-level role where I can contribute my enthusiasm, drive, and determination to contribute to organizational growth and success.

Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.

Overview

2
2
years of professional experience

Work History

Shift Manager

Starbucks Charlotte Douglas Intl Airport
10.2023 - 09.2025
  • A multi-national company wherein we, service crews are responsible for presenting menu and provides recommendations to customers.

Customer Service Representative

Telus International - Philippines
01.2023
  • A technology company wherein we, CSR provide support and assistance to Canadian nationality to access Home security, Internet Mobility and television services.

Customer Service Representative

Verizon Mobility - Sitel Philippines
01.2022
  • A mobile digital company wherein we, CSR provides support and assistance to American nationality to different mobility services.

Customer Service Representative

AT&T Mobility - VXI Global Solutions Philippines
01.2022
  • A mobile digital company wherein we, CSR provides support and assistance to American nationality to different mobility services.

Education

Bachelor of Science - Hotel Restaurant and Management

STI College Cubao
05-2019

Skills

  • Hotel Management
  • People-driven skill
  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Opening and closing procedures
  • Relationship building
  • Training and mentoring

Language

English
Tagalog

Timeline

Shift Manager

Starbucks Charlotte Douglas Intl Airport
10.2023 - 09.2025

Customer Service Representative

Telus International - Philippines
01.2023

Customer Service Representative

Verizon Mobility - Sitel Philippines
01.2022

Customer Service Representative

AT&T Mobility - VXI Global Solutions Philippines
01.2022

Bachelor of Science - Hotel Restaurant and Management

STI College Cubao
KNICKERJOHN MAXION