Kloe Deese
Concord
Summary
Leader and effective communicator with a proven track record at the University of North Carolina at Charlotte, enhancing academic success and student understanding. Excelled in creating collaborative environments, mentoring, and driving positive outcomes. Skilled in detail-oriented organization and leadership, significantly boosting customer satisfaction and team performance.
Overview
5
5
years of professional experience
Work History
Communication Consultant
University of North Carolina at Charlotte
Charlotte, NC
08.2024 - Current
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Collaborated with fellow consultants to create a consistent and supportive learning environment for students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by the class teacher.
- Served as a mentor to new consultants, providing guidance on effective strategies for classroom management and instruction.
- Provided one-on-one consultations for all students, leading to increased understanding and improved grades.
Team Leader
Chick-fil-A
Concord, NC
05.2020 - Current
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Bachelor of Science - Biology
University of North Carolina At Charlotte
Charlotte, NC05-2025
Skills
- Detail-oriented organization
- Flexible and adaptable
- Leadership
- Attention to detail
Timeline
Communication Consultant
University of North Carolina at Charlotte
08.2024 - Current
Team Leader
Chick-fil-A
05.2020 - Current
Bachelor of Science - Biology
University of North Carolina At Charlotte