Kizzie Brown
Bladenboro
Summary
Certified nursing assistant with expertise in patient care and communication. Proven ability to enhance patient experiences through attentive support and effective teamwork. Strong commitment to collaboration with healthcare professionals to ensure optimal patient outcomes.
Overview
24
24
years of professional experience
Work History
Certified Nursing Assistant
Interim Healthcare of Whiteville, NC
Whiteville
05.2025 - Current
- Monitored vital signs, reporting changes to nursing staff immediately.
- Assisted patients with daily living activities and personal hygiene, enhancing their comfort and dignity.
- Documented patient information in electronic health records, ensuring accurate and timely communication for quality care.
- Observed and reported unusual symptoms and changes to charge nurse.
- Collaborated with healthcare team to develop individualized care plans.
- Provided emotional support and companionship to patients and families.
- Educated patients on health management and self-care techniques, empowering them to take charge of their health.
Referral Coordinator
Robinson Healthcare Corporation
Red Springs
05.2024 - 01.2025
- Coordinated patient referrals to specialists and healthcare services, improving access to necessary care.
- Managed appointment scheduling for patients across multiple providers, enhancing patient experience and reducing wait times.
- Communicated with insurance companies to verify patient coverage and benefits, facilitating timely treatment for patients.
- Assisted patients in understanding referral processes and necessary documentation.
- Collaborated with healthcare teams to ensure seamless transitions of patient care.
- Addressed patient inquiries regarding referrals and appointment statuses promptly.
- Maintained accurate records of all referrals, including follow-up activities and contact information.
- Created reports on referral activity and program performance metrics.
Certified Nursing Assistant
Bladen East Health And Rehab
Elizabethtown
03.2017 - 03.2024
- Monitored vital signs and promptly reported changes to nursing staff.
- Maintained clean, safe environments to promote patient comfort and prevent infection.
- Documented patient information accurately in electronic health records.
- Provided emotional support and companionship to enhance patient well-being and family engagement.
- Assisted patients with daily living activities, including bathing, grooming, and dressing.
- Turned and repositioned residents to prevent pressure ulcers and ensure comfort.
- Responded quickly to emergencies involving sudden illness or injury.
- Delivered meals to patients in their rooms to patients in rooms and assisted with feeding.
Certified Nursing Assistant
Southeastern Regional Medical Center
Lumberton
11.2016 - 03.2019
- Assisted patients with daily living activities such as bathing, grooming, and dressing, enhancing their independence and dignity.
- Monitored vital signs, promptly reporting changes to nursing staff.
- Responded quickly to call lights, addressing patient needs efficiently.
- Facilitated safe ambulation of patients, using appropriate equipment.
- Utilized proper body mechanics to turn and reposition residents, preventing pressure ulcers.
- Maintained clean, safe environment for patients and staff, promoting health and comfort.
- Observed and reported unusual symptoms to charge nurse for further evaluation.
- Documented patient information in electronic health records, ensuring accuracy for effective care.
Certified Nursing Assistant
Liberty Commons
Whiteville
08.2013 - 11.2016
- Supported patients with daily living activities and personal hygiene to promote comfort and dignity.
- Monitored vital signs, including blood pressure and pulse rate, reporting changes to nursing staff.
- Maintained clean and safe environments for patients and staff.
- Accurately documented patient information in electronic health records.
- Observed unusual symptoms and reported changes to charge nurse.
- Delivered meals to patients, providing assistance with feeding to ensure nutritional needs were met.
- Performed daily housekeeping tasks, maintaining cleanliness and organization in patient areas to enhance safety and comfort.
- Supported residents in preparing for activities and social programs.
Certified Nursing Assistant
Quality Homecare
Bladenboro
11.2007 - 07.2013
- Tracked vital signs, ensuring timely communication of any abnormalities to nursing staff for immediate attention.
- Reported changes in patient conditions promptly to nursing staff.
- Supported patients in daily living activities, enhancing comfort and dignity during bathing, grooming, and dressing.
- Ensured clean and safe environment, contributing to patient well-being and infection control.
- Collaborated with healthcare team to create individualized care plans.
Administrative Assistant
Health Care Connections
Elizabethtown
10.2002 - 02.2007
- Coordinated healthcare appointment schedules and maintained patient records for accurate tracking.
- Assisted with billing processes and managed insurance claims to ensure timely patient reimbursements.
- Responded to patient and staff inquiries, delivering exceptional customer service to enhance satisfaction.
- Managed daily office operations to ensure seamless workflows across the organization.
- Organized meetings, prepared agendas, and documented meeting minutes effectively.
- Answered phone calls and emails to facilitate effective business correspondence.
- Maintained inventory of office supplies, ordering necessary items promptly.
- Developed communication materials for staff training and patient education initiatives.
Education
Certificate in Registered Medical Assistant I & II
Fayetteville Technical Community College
Fayetteville, NC09-2026
Certificate in Certified Nursing Assistant II
Fayetteville Technical Community College
Fayetteville, NC07-2025
Certificate in Medication Administration
Southeastern Community College
Whiteville, NC10-2015
Certificate in Intro To Medical Office
Bladen Community College
Dublin, NC12-2003
Certificate in Medical Coding And Billing
Bladen Community College
Dublin, NC05-2003
Certificate in Certified Nurse Assistant II
Bladen Community College
Dublin, NC08-2002
Certificate in Secretarial Training
Bladen Community College
Dublin, NC12-2001
Certificate in Certified Nurse Assist I
Bladen Community College
Dublin, NC12-2000
Certificate in Medical Terminology
Bladen Community College
Dublin, NC04-2000
High School Diploma -
Bladenboro High School
Bladenboro, NC06-1999
Bladen Community College
Dublin, NCSkills
- Patient care and coordination
- Electronic health records management
- Appointment scheduling and verification
- Team collaboration
- Time management
- HIPAA compliance
- Preventive healthcare measures
- Privacy and confidentiality
Timeline
Certified Nursing Assistant
Interim Healthcare of Whiteville, NC
05.2025 - Current
Referral Coordinator
Robinson Healthcare Corporation
05.2024 - 01.2025
Certified Nursing Assistant
Bladen East Health And Rehab
03.2017 - 03.2024
Certified Nursing Assistant
Southeastern Regional Medical Center
11.2016 - 03.2019
Certified Nursing Assistant
Liberty Commons
08.2013 - 11.2016
Certified Nursing Assistant
Quality Homecare
11.2007 - 07.2013
Administrative Assistant
Health Care Connections
10.2002 - 02.2007
Certificate in Registered Medical Assistant I & II
Fayetteville Technical Community College
Certificate in Certified Nursing Assistant II
Fayetteville Technical Community College
Certificate in Medication Administration
Southeastern Community College
Certificate in Intro To Medical Office
Bladen Community College
Certificate in Medical Coding And Billing
Bladen Community College
Certificate in Certified Nurse Assistant II
Bladen Community College
Certificate in Secretarial Training
Bladen Community College
Certificate in Certified Nurse Assist I
Bladen Community College
Certificate in Medical Terminology
Bladen Community College
High School Diploma -
Bladenboro High School
Bladen Community College