Kiyasia Holley

Supported daily retail store operations while guiding sales team toward revenue and performance goals. Delivered customer service, sold wireless and internet solutions, and assisted customers with basic technical troubleshooting. Helped coach employees, managed inventory and store operations, and led daily team meetings to monitor sales performance and improve customer satisfaction.

Supported customers with wireless internet and technology sales through helpful service. Assisted with daily store tasks and backed up team members during busy periods. Handled customer questions, processed transactions, maintained product knowledge, and helped with basic technical troubleshooting.

• Processed customer transactions efficiently and accurately using point-of-sale systems.
• Assisted customers with inquiries, ensuring high levels of satisfaction and service quality.
• Maintained cleanliness and organization of checkout areas to enhance customer experience.
• Managed cash handling responsibilities, balancing registers at the end of shifts for accuracy.
• Greeted customers entering store and responded promptly to customer needs.