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Hi, I’m
Kistla Wheeler
Roxboro
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
28
years of professional experience
Work History
Allied Universal Security ServicesRaleigh, NC
Security Officer
03.2023 - Current
Job overview
- Monitored and secured premises, ensuring safety of personnel and property.
- Conducted regular patrols to identify security risks and prevent incidents.
- Responded promptly to emergencies and coordinated with law enforcement when necessary.
- Prepared detailed incident reports, documenting security breaches or unusual activities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Issued access cards to authorized personnel to monitor access points.
Person County sheriff's officeRoxboro, NC
Detention Officer
09.2011 - 10.2022
Job overview
- Initiated disciplinary actions against prisoners for facility violations and infractions of rules and laws.
- Monitored inmates, watching closely for unusual behavior and improper conduct.
- Controlled disruptive behavior with suitable verbal orders or appropriate use of physical force.
- Searched prisoners and conducted shakedowns of cells for valuables and contraband.
- Enforced set rules to keep order within jails or prisons.
- Conducted periodic patrols of quarters and work areas to initiate counts of inmates at regular and irregular intervals.
- Transported prisoners by van to different jail facilities and courts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Leveraged training to apply weapons, handcuffs and physical force for maintaining order.
- Served meals, distributed commissary items and dispensed prescribed medication to prisoners.
- Responded to legitimate questions, concerns and requests.
- Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts.
- Participated in required job training.
- Drove passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals and work sites.
DominosRoxboro, NC
General Manager
03.1998 - 08.2011
Job overview
- Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Provided clear direction and set priorities for accomplishing desired actions and results.
- Managed company assets by maintaining clean and fully equipped establishments with properly working equipment.
- Recruited team members for maintaining adequate staffing levels according to projected sales.
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
- Implemented and maintained open-door communication system, reaching employees across department lines.
- Prepared staff work schedules and assigned specific duties.
- Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations.
Education
Stratford Career InstituteOnline, NC
Diploma from Veterinary Assistant
Durham Technical Community CollegeDurham, NC
BDOT Certificate from Law Enforcement/Detention
2012
Person HighRoxboro, NC
High School Diploma
06.1996
Skills
First Aid Certification
Priority Management
Team Assignments
Motivating Performers
Department Organization
Supervising Employees
Resolving Complaints
Training and Development
Efficient In Handling Cash, Checks And Balances
Monthly Inventory
Leadership
Timeline
Security Officer
Allied Universal Security Services
03.2023 - Current
Detention Officer
Person County sheriff's office
09.2011 - 10.2022
General Manager
Dominos
03.1998 - 08.2011
Stratford Career Institute
Diploma from Veterinary Assistant
Durham Technical Community College
BDOT Certificate from Law Enforcement/Detention
Person High
High School Diploma