Kirti Hardev
Concord,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Assistant Manager
Cabarrus Inn
07.1990 - 12.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Associate of Arts - Business Administration And Management
Trident Technical College
Charleston, SC05.1985
Skills
- Product and service knowledge
- Employee Performance Evaluations
- Employee Scheduling
- Operations Management
- Money Handling
- Staff Management
- Customer Relationship Management (CRM)
- Staff Supervision
Affiliations
- AAHOA
Working out, Cooking, Gardening
I am a fitness freak, and love to do outdoor activity, Love to cook
Timeline
Assistant Manager
Cabarrus Inn
07.1990 - 12.2023
Associate of Arts - Business Administration And Management
Trident Technical College
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