Kirstin Gilliam

Worked as office manager reporting directly to the owner. I was tasked with multiple daily and weekly responsibilities including

• Ordering materials as needed to keep enough on hand as to not run out before we could get more of the items in.
• Kept up with all of the books and logs for the fiscal year.
• Managed and kept all employees time to ensure their weekly paycheck was correct.
• Hired sub contractors as needed to complete work needed around the property.

At Amec I started out in the tool room issuing out tools and material. I was also responsible for inspection of tools and equipment that was kept and returned to the tool room for safe usage. Then I was promoted to Office Manager by the Site Superintendent. In this role I kept all employees time to ensure their pay checks was correct and had to report late arrival, early out and missed days to the main office. I also was tasked with data entry for ongoing work in the field, along with building packages and helping various craft supervision.

At Hudson Painting I mainly recorded everyone's time for the week and did payroll. Also keeping records for all finances for the fiscal year for the business. Along with keep accounts paid and managing any extra added costs. Lastly I helped with ordering materials and supplies for the delivery to the jobsites.

As Assistant Manager, I helped with sales to the customers, mentoring new employees on the roll of sales person and cashier. I was also tasked with opening and closing the store whenever it was my turn on the schedule to do so.

• Greeted and seated guests, ensuring timely service and positive dining experiences.
• Managed reservation system to optimize seating arrangements during peak hours.
• Coordinated with kitchen staff to communicate guest needs and special requests efficiently.
• Trained new team members on customer service standards and operational procedures.