Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirstin Dawkins

Arden

Summary

Dynamic Manager and Hair Stylist with a proven track record at Great Clips, excelling in customer service and team leadership. Recognized for building a loyal clientele through personalized styling and effective communication. Skilled in cutting and razoring, while fostering a collaborative environment that enhances employee engagement and satisfaction.

Overview

4
4
years of professional experience

Work History

Manager/Hair Stylist

Great Clips
09.2024 - 08.2025
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Manager/ Hairstylist

Great Clips
07.2021 - 05.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling.
  • Collaborated with fellow stylists to create a positive work environment and share best
    practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired
    outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

Cosmology - Cosmologist

Empire Beauty School
Lakeland, FL
09.2021

High School Diploma -

Penn Foster Career School
Scranton, PA
11.2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Cutting
  • Razoring
  • Styling
  • Money Management
  • Scheduling
  • Computer Skills

Timeline

Manager/Hair Stylist

Great Clips
09.2024 - 08.2025

Manager/ Hairstylist

Great Clips
07.2021 - 05.2024

Cosmology - Cosmologist

Empire Beauty School

High School Diploma -

Penn Foster Career School

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Kirstin Dawkins