Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Wallace

Charlotte

Summary

Motivated worker with several years of experience juggling multiple priorities to keep a work environment running smoothly. Communicative team leader, possessing outstanding time management and problem-solving abilities. Committed to fostering superior customer service standards and positive team dynamics.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Hair Faries
Charlotte
05.2024 - Current
  • Trained new technicians on standard operating procedures and safety practices.
  • Managed client scheduling and team coordination for efficient service delivery.
  • Executed lice removal treatments adhering to all sanitation protocols.
  • Delivered compassionate care and reassurance to children and parents during appointments.
  • Maintained accurate treatment records and documented client progress meticulously.
  • Monitored inventory levels of lice removal supplies, restocking as necessary.

Cashier

Harris Teeter
Charlotte
06.2025 - 07.2025
  • Processed customer transactions accurately at checkout stations, enhancing operational efficiency.
  • Maintained organized and clean checkout areas to promote a positive shopping environment.
  • Collaborated with team members to facilitate seamless operational workflows.
  • Delivered exceptional customer service, improving overall shopping satisfaction.
  • Resolved customer complaints promptly and professionally, ensuring a positive experience.
  • Operated cash register efficiently, processing payments via cash, check, credit card, gift card, or automatic debit.

Barista

Target
Charlotte
07.2022 - 12.2023
  • Prepared and served diverse coffee beverages, ensuring high customer satisfaction.
  • Memorized recipes for specialty and seasonal coffee offerings to enhance menu options.
  • Managed inventory levels for coffee supplies and equipment to prevent shortages.
  • Maintained a clean workspace, facilitating easy access to resources for coworkers.
  • Adhered to health, safety, and sanitation guidelines to achieve compliance during inspections.
  • Engaged with customers to foster a welcoming atmosphere in the café area.
  • Delivered exceptional customer service by promptly addressing inquiries and concerns.

Education

Associate of Arts - Early Childhood Special Education

Central Piedmont Community College
Charlotte, NC
12-2025

High School Diploma -

Butler High School
Matthews, NC
06-2023

Skills

  • Training and development facilitation
  • Data management skills
  • Team motivation techniques
  • Strategic planning abilities
  • Problem resolution skills
  • Retail management expertise
  • CRM proficiency
  • Workload prioritization
  • Cash handling expertise
  • Decision-making capabilities
  • Effective communication skills
  • Sales and service techniques
  • Time optimization strategies
  • Customer service delivery
  • Cleanliness standards adherence
  • Opening and closing operations coordination
  • Curriculum design for lessons
  • Espresso machine expertise
  • Mathematical accuracy skills
  • Order taking efficiency
  • Front counter upkeep
  • Safe food handling
  • Display case merchandising

Timeline

Cashier

Harris Teeter
06.2025 - 07.2025

Assistant Manager

Hair Faries
05.2024 - Current

Barista

Target
07.2022 - 12.2023

Associate of Arts - Early Childhood Special Education

Central Piedmont Community College

High School Diploma -

Butler High School

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Kirsten Wallace