Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kirsten Peterkin

Gastonia

Summary

Dynamic and empathetic professional with a proven track record in customer service and child development, exemplified during my tenure at The Learning Experience. Leveraged exceptional multitasking and classroom management skills to enhance student engagement and safety. Achieved notable improvements in client satisfaction and student progress through innovative curriculum planning and effective communication.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Server

Bad Daddy's Burger Bar
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Professional Cleaner

Two Maids Franchising
01.2024 - 06.2024
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
  • Reduced allergens in homes by thoroughly vacuuming carpets and improving indoor air quality.
  • Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
  • Removed trash, debris and other waste materials from premises.

Assistant Teacher

The Learning Experience
09.2022 - 01.2024
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

Lead Teacher

The Nest
09.2021 - 08.2022
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Incorporated culturally responsive teaching practices into curriculum design and delivery models promoting inclusivity within the educational setting.

Assistant Teacher

Childcare Network
10.2021 - 02.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Boosted classroom management skills, maintaining order and discipline among students.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.

Assistant

Vibrant Ink Tattoos
10.2020 - 08.2021
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

High School Diploma -

Forestview Highschool
Gastonia, NC
06-2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Patience and empathy
  • Child development
  • Outdoor play supervision
  • Activities planning
  • Safety monitoring
  • Professionalism and ethics
  • Hygiene and cleanliness
  • Care planning
  • Classroom management
  • Classroom organization
  • Early childhood development
  • Supply organization
  • Activity planning
  • Art and music integration
  • Early childhood education
  • Social skills development
  • Age-appropriate activities
  • Parent-teacher communication
  • Physical activity promotion
  • Nutrition and meal planning
  • Curriculum planning
  • Literacy promotion
  • Child safety procedures
  • First aid and CPR
  • Lesson planning
  • Health and safety
  • Social development
  • Cleaning and sanitizing
  • Infant care
  • CPR training
  • Classroom instruction
  • Early education
  • Problem-solving
  • Creative thinking
  • Heartsaver CPR AED (CPR AED)
  • Rule enforcement
  • Fine motor skill development
  • Child CPR and first aid
  • Basic skills teaching
  • Interactive teaching
  • Relationship building
  • Age-appropriate curriculum
  • Parent and guardian relations
  • Multitasking proficiency
  • Deep cleaning expertise
  • Maintenance
  • Housekeeping
  • Attention to detail
  • Time management
  • Basic maintenance
  • Behavior management
  • Oral communication
  • Small group instruction
  • Behavior modification
  • Behavior modeling
  • Art and music instruction
  • Individualized education plans
  • School policies and procedures

Interests

  • Dancing
  • Team Sports
  • Camping
  • Volleyball
  • Rollerskating
  • Music
  • Drawing and Painting
  • Fashion
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Backpacking and Hiking
  • Road Trips
  • Wine Tasting
  • I like trying new recipes and food trends
  • Video Gaming

Timeline

Server

Bad Daddy's Burger Bar
06.2024 - Current

Professional Cleaner

Two Maids Franchising
01.2024 - 06.2024

Assistant Teacher

The Learning Experience
09.2022 - 01.2024

Assistant Teacher

Childcare Network
10.2021 - 02.2022

Lead Teacher

The Nest
09.2021 - 08.2022

Assistant

Vibrant Ink Tattoos
10.2020 - 08.2021

High School Diploma -

Forestview Highschool
Kirsten Peterkin