Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
ESTHETICIAN
Troutman Day Spa
10.2023 - Current
Managed appointment scheduling and client inquiries, providing excellent customer service and ensuring a smooth client experience
Administered waxing services for eyebrows, lip, chin, and body hair removal, ensuring precision and client comfort
Maintained cleanliness and sanitation standards in treatment rooms and adhered to all safety protocols
Educated clients on proper skincare routines and techniques for maintaining healthy, radiant skin between appointments
Expertly performed a wide range of facial treatments tailored to individual skin types and concerns, including deep cleansing facials, anti-aging facials, acne treatments, and hydrating facials.
Retail Sales Associate
TJX Companies
02.2023 - Current
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
CHILD CARE ASSISTANT
Peterson Child Care Development Center
01.2023 - 09.2023
Supervised and engaged with children aged 2 years to 3 years in a daycare setting, ensuring their safety and wellbeing at all times
Maintained cleanliness and organization of the daycare facility, including sanitizing toys and play areas to uphold health and safety standards
Assisted lead teachers in planning and implementing age-appropriate activities to promote physical, emotional, and cognitive development.
Education
Certificate of Completion -
Makana Esthetics & Wellness Academy
04.2022
Diploma -
Mooresville Senior High School
05.2021
Skills
Skin Care knowledge
Product knowledge
Sanitation and Hygiene practices
Client Communication
Empathy and Professionalism
Strong Work Ethic
Verbal and written communication
Customer Service
References
Provided upon request.
Timeline
ESTHETICIAN
Troutman Day Spa
10.2023 - Current
Retail Sales Associate
TJX Companies
02.2023 - Current
CHILD CARE ASSISTANT
Peterson Child Care Development Center
01.2023 - 09.2023
Certificate of Completion -
Makana Esthetics & Wellness Academy
Diploma -
Mooresville Senior High School
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