KIMORA MCKEE
Mooresville
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
ESTHETICIAN
Troutman Day Spa
2023.10 - Current
- Managed appointment scheduling and client inquiries, providing excellent customer service and ensuring a smooth client experience
- Administered waxing services for eyebrows, lip, chin, and body hair removal, ensuring precision and client comfort
- Maintained cleanliness and sanitation standards in treatment rooms and adhered to all safety protocols
- Educated clients on proper skincare routines and techniques for maintaining healthy, radiant skin between appointments
- Expertly performed a wide range of facial treatments tailored to individual skin types and concerns, including deep cleansing facials, anti-aging facials, acne treatments, and hydrating facials.
Retail Sales Associate
TJX Companies
2023.02 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
CHILD CARE ASSISTANT
Peterson Child Care Development Center
2023.01 - 2023.09
- Supervised and engaged with children aged 2 years to 3 years in a daycare setting, ensuring their safety and wellbeing at all times
- Maintained cleanliness and organization of the daycare facility, including sanitizing toys and play areas to uphold health and safety standards
- Assisted lead teachers in planning and implementing age-appropriate activities to promote physical, emotional, and cognitive development.
Education
Certificate of Completion -
Makana Esthetics & Wellness Academy
04.2022
Diploma -
Mooresville Senior High School
05.2021
Skills
- Skin Care knowledge
- Product knowledge
- Sanitation and Hygiene practices
- Client Communication
- Empathy and Professionalism
- Strong Work Ethic
- Verbal and written communication
- Customer Service
References
Provided upon request.
Timeline
ESTHETICIAN
Troutman Day Spa
2023.10 - Current
Retail Sales Associate
TJX Companies
2023.02 - Current
CHILD CARE ASSISTANT
Peterson Child Care Development Center
2023.01 - 2023.09
Certificate of Completion -
Makana Esthetics & Wellness Academy
Diploma -
Mooresville Senior High School
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