Kimberly D Newman
Burlington
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs, proactively identifying & resolving problems. Bringing proven to promote organization & availability through effective schedule development. Excellent customer service & conflict management skills. Experience delivering customer service, administrative excellence; including clerical support & public interaction. Excels in calendar management, scheduling, data entry & database administration.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Clayton Homes Of Reidsville
01.2023 - Current
- Assist Project Coordinator in filling out building permits for surrounding counties, use surrounding county GIS maps to determine zoning
- Facilitate timely delivery of special projects to meet organizational and departmental objectives.
- Schedule office meetings and client appointments for staff teams.
- Execute record filing system to improve document organization and management.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Develop and update spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assist coworkers and staff members with special tasks on daily basis.
- Restock supplies and placed purchase orders to maintain adequate stock levels.
- Process vendor and supplier payments on weekly basis.
- Prepar working papers, reports and supporting documentation for audit findings.
Sales Associate
Thunder Road Harley-Davidson
04.2021 - 12.2022
- Generated new sales leads to achieve and exceed monthly sales goals.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Achieved or exceeded company-defined sales quotas.
- Engaged with customers to build rapport and loyalty.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Associate
Adam & Eve
04.2016 - 10.2016
- Ensure high levels of customer satisfaction through excellent sales service
- Actively seek out customers in store
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Answered customer questions about sizing, accessories, and merchandise care.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Assistant Manager
Family Dollar
06.2015 - 01.2016
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Assigned employees to specific duties
- Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Customer Service Representative/Cashier
Meadow Green Minute Market
05.2014 - 05.2015
- Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners
- Performed cash, card and check transactions to complete customer purchases.
- Processed merchandise returns and exchanges
- Prevented degradation of work areas by providing general upkeep and performing small repairs.
Education
Associate of Science - Applied Sciences
University of Mount Olive
Mount Olive, NC08.2020
High School Diploma -
Franklin County High School
Rocky Mount, VA05.2014
Skills
- Prioritization
- Strategic Planning
- Office Management
- Budgeting
- Customer Service
- Excel Spreadsheets
- Time Management
- Cash Deposit Preparation
Additional Information
Notary Public
Commissioned in Rockingham County, NC
Timeline
Administrative Assistant
Clayton Homes Of Reidsville
01.2023 - Current
Sales Associate
Thunder Road Harley-Davidson
04.2021 - 12.2022
Sales Associate
Adam & Eve
04.2016 - 10.2016
Assistant Manager
Family Dollar
06.2015 - 01.2016
Customer Service Representative/Cashier
Meadow Green Minute Market
05.2014 - 05.2015
Associate of Science - Applied Sciences
University of Mount Olive
High School Diploma -
Franklin County High School
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