KIMBERLY WILLIAMS
Maxton,NC
Summary
Highly motivated professional with experience in streamlining office operations and improving efficiency. Strong focus on team collaboration and achieving results.
Responsible, punctual and productive when working with little to no supervision. Excel in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Product/Mechanical Assembler
Caterpillar
02.2023 - Current
- Communicate with quality teams to develop and implement product improvements to enhance performance and recommend solutions.
- 5s Concepts
- Engage with team members, organizational skills, knowledge of manufacturing operations while performing day to day tasks within a production facility.
- Subject Matter Expert in lean manufacturing process evaluating while assisting in continuous improvements and making recommendations to my supervisor while working in assembly on the manufacturing floor, resulting in clearer product design standards, better manufacturability and reduced engineering cycle time.
- Assist in continuous improvements and make recommendations to my supervisor while working on the manufacturing floor, resulting in clearer product design standards, better manufacturability and reduced engineering cycle time. Meet and exceed expectations to ensure safe audits occur and safe assembly while assembling product using/ handling tools safely and wearing proper PPE.
- Consistently met or exceeded production quotas by efficiently assembling products within allocated time frames.
- Knowledge of processes, tools, and techniques for assessing and controlling an organization's exposure to risks of various kinds; proper use of body mechanic, in compliance with Caterpillar company policy and standards federal, state, and local.
- Assemble 25-55 products per day in high-volume manufacturing process and materials to optimize designs.
- Interpret blueprints, read routings, and computer-generated reports conformance with engineering designs and performance specifications, and follow existing documents MSO sheets.
- Applied mechanical problem-solving skills to develop creative solutions for quality products.
- Incorporated solutions that met various challenges and adhered to environmental requirements.
- Worked with heavy machinery and various power tools when assembling parts.
Tutor
Freelancer
01.2020 - 02.2023
- Supervised and assisted children in reading, writing legibly/ proper penmanship, and other literacy-based skills for grade levels 1st- 4th grade.
- Managed variety of calls providing customer service and administrative task.
- Networked with others
- Strong leader, self- starter, and entrepreneur
- Managed my financial books
- Received positive verbal feedback from customers for excellent customer service.
- Provided service in Tutoring (Literacy, reading comprehension, vocabulary & cursive writing)
- Provided homework assistance using specific curriculum and materials.
- Reviewed all reading homework completed independently by learner each week on Friday.
- Assisted learner to properly pronounce words and form proper sentence when writing and learn meaning of vocabulary terms that are age appropriate.
- Assisted learners in improving their reading skills and abilities to reach grade level expectations and above, encouraged learners at end of each week to read to family member out loud and receive feedback and report back following week to tutor.
- Coordinated schedules between students to provide weekly sessions.
- Learners received constructive criticism that was age appropriate.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Taught writing skills and selected reading materials and learning approaches appropriate to learner's abilities and needs by developing own techniques to assist student as an individual.
- Understood emotional and physical challenges that may cause students to have learning difficulties in reading and frustrations that will came with learning new skills.
- Delivered tutoring in one-on-one or small group sessions, depending on need
- Maintain strict confidentiality of learners to who was assisted.
- Answered phone calls in a timely manner and scheduled clients/ customers as needed.
- Checked voicemails and return calls in a timely manner.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
Medical Front Office Receptionist
ABC Pediatricts
12.2019 - 03.2021
- Increased privacy compliance by strictly adhering to HIPAA regulations when handling sensitive patient information both digitally and physically.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Scheduled 35-60 patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments on multi-line phone system, maintaining sensitive files and collecting payments.
- Demonstrated adaptability by quickly learning new software programs and adapting to changes in office policies or procedures as needed.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Reduced patient wait times with proficient multitasking, and managing walk-in patients simultaneously.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Answered phone calls and messages for 2-physician in pediatric medical facility.
Direct Support Professional
Res Care
04.2018 - 01.2020
- Responsible for completing and maintaining all required State mandated training's such as Medication Technician
- Training Program (MTTP), CPR / First Aid, Behavioral Principles and Strategies (BPS) and all state Developmental Disability Administration
- Responsible for company P card at time of usage to purchase gas for company van, groceries for residents, and selective household items.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintain receipts and inventory items and items matched what was on receipts.
- Responsible for administering medications to individuals as assigned using 5 Rights.
- Observe individuals for any changes in behavior or health that may have resulted from medication administration.
- Maintained daily inventory of client’s medication and two persons count of controlled medication verification.
- Prepare nutritional meals based on individual needs and preferences.
- Document all program data, including but not limited to individual plan data, behavior plan data, community integration logs, assessments, mileage logs, and EMR documentation and program book documentation.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Encourage self-help activities.
- Report changes in client's condition or family situation to manager
- Liaised with key accounts to deliver targeted administrative household support.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Upheld infection control and prevention policies across different patient-facing areas following risk management knowledge.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development with clients served.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Patient Transporter
University of Miami Health System
03.2013 - 04.2015
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition within the hospital to designated location.
- Cleaned, sanitized and moved hospital equipment.
- Collaborated with other medical staff to achieve high level of patient safety and care.
- Aided patients with wound and pressure sore care, alleviating pain and stress.
- Checked patient vital signs, weight and pain levels for documentation purposes.
- Supported patients in bathing, dressing and grooming for promotion of health and cleanliness.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Worked on various units in CCU, NICU, SICU, Hyperbaric, psychiatric, and ambulatory.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Certified Nurse Assistant
Jackson Long Term Care Center
08.2011 - 03.2013
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of 6 residents under long-term care.
Office Assistant ( Volunteer)
Community Action Agency
03.2010 - 11.2010
- Maintained confidentiality in handling sensitive information while performing administrative tasks, organizing and filing for LIHEAP program maintained clean work space.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Reviewed 25-50 files per day, records and other documents to obtain information to respond to requests.
- Organized and set up beverage table with tea, coffee, and bottled water for staff meetings
Education
Diploma - 30Hr OSHA General Industry Safety& Health Training
Construction Safety Training LLC
Online09-2024
Certificate of Completion - Six Sigma Yellow Belt
6Sigma Study Targeting Success
Online08.2023
Certifications -
Management And Strategy Institute
Online06.2023
Security G Certified - Security Guard
Hy-Tech Training Center
Miami, FL06.2011
Security D Certified - Security Guard
Elite Guard
Miami, FL01.2011
CNA License And Patient Care Technician Diploma - Patient Care Technician/ CNA
Robert Morgan Educational Center
Miami, FL03.2010
Office Assistant Certification - Secretarial Studies and Office Administration
Whitney M. Young Job Corps Center
Simpsonville, KY09.2003
High School Diploma -
Eminence High School
Simpsonville, KY09.2003
Certificate of Completion - General Studies
Miami Killian Senior High School
Miami, FL06.2002
Skills
- Customer Service
- MS Office 360
- Analytical and Critical Thinking
- Product Assembler Expert
- Trainer/ Coach
- Leadership
- Professional Consultant
- 8 Disciplines of Problem Solving Certified
- Decision-Making
- Data Entry
- Risk Management
- EHS Compliance
- 5W2H Problem Solving Methodologies
- Experienced in Facility Lean Manufacturing Processes
- Subject Matter Expert (SME)
- Quality assurance
Timeline
Product/Mechanical Assembler
Caterpillar
02.2023 - Current
Tutor
Freelancer
01.2020 - 02.2023
Medical Front Office Receptionist
ABC Pediatricts
12.2019 - 03.2021
Direct Support Professional
Res Care
04.2018 - 01.2020
Patient Transporter
University of Miami Health System
03.2013 - 04.2015
Certified Nurse Assistant
Jackson Long Term Care Center
08.2011 - 03.2013
Office Assistant ( Volunteer)
Community Action Agency
03.2010 - 11.2010
Diploma - 30Hr OSHA General Industry Safety& Health Training
Construction Safety Training LLC
Certificate of Completion - Six Sigma Yellow Belt
6Sigma Study Targeting Success
Certifications -
Management And Strategy Institute
Security G Certified - Security Guard
Hy-Tech Training Center
Security D Certified - Security Guard
Elite Guard
CNA License And Patient Care Technician Diploma - Patient Care Technician/ CNA
Robert Morgan Educational Center
Office Assistant Certification - Secretarial Studies and Office Administration
Whitney M. Young Job Corps Center
High School Diploma -
Eminence High School
Certificate of Completion - General Studies
Miami Killian Senior High School
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